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4 keys to giving QSR customers the tech they 'expect' ... and more

A recent survey makes it official: Customers truly want technology in their QSR experience. Do it right with these four keys from an expert on all that is restaurant digital.

Learning from Chipotle: 4 food safety program guidelines

Chipotle has been repeatedly troubled by food safety concerns, causing its stock to drop and its fan base to dwindle. 23 years ago, Jack in the Box faced a similar situation. To avoid repeating these concepts' mistakes, restaurant operators must make food safety a priority.

Photo gallery: Restaurant execs take on London (Part 2)

Networking and learning from one another about franchising trends and best practices were all part of the 2017 Restaurant Franchising & Innovation Summit — Europe held in London in July.

In pictures: Global restaurant execs in London: Part 1

Executives from 17 countries gathered in London for the 2017 Restaurant Franchising & Innovation Summit — Europe last week. The event, produced by Networld Media Group, provided the opportunity for more than 100 restaurant leaders to share advice, success stories and discuss how they moved on from failure.

Phoodio app updates food truck schedules automatically for customers

While most food truck owners claim social media is their top marketing tool, one software engineer learned that not all of them do a good job keeping customers up to date on where they are. He created an app to make this task easier.

Niche ethnic markets cling to cash; can they be converted to cashless?

In a world that continues to go more digital and mobile, there's only one way to pay for a tasty treat from these hard working vendors: cash.

Infographic: How online reviews can make or break your brand

Research quantifies the impact online customer reviews have on business performance. The reviews play a bigger role in the selection of restaurants than hotels, doctor's offices, hospitals or hair salons.

Food truck marketplaces play a growing role for the emerging food truck industry

Food truck marketplaces help food trucks solve the location problem by securing the rights required for the trucks to operate on their premises. They also market their venues to the public.

CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

Restaurants realizing importance of mobile payments and loyalty

Loyalty and order-ahead-and-pay are becoming the standard in the industry.

The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers would rather use text than voice to communicate with front-line team members.

One key to food truck success: the right mobile POS

An investment in a POS system should be weighed against better customer service and savings in labor and inventory management.

Is your food truck the winner of the 'Perfect Pitch?'

We are accepting entries for our third annual competition, The Perfect Pitch — aimed at owners of new fast casual concepts looking to pitch their brands to a room of potential investors and franchisees at the Summit. Nominations close June 2.

Kannoli Kings revamps traditional food truck strategy into a winning approach

Everyone loves cannoli and one New York food truck entrepreneur is making sure his special product stays within easy customer reach when his mobile storefront isn't on the move.

First 'PopTruck' expands Doc Popcorn’s brand in the Twin Cities

A popcorn store owner finds a food truck enhances brand awareness and brings additional sales. The franchise organization is considering making it available to other franchisees.

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