#QSRNext

Qdoba exec to speak about restaurant evolution at one-day QSR event

Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the busy QSR executive and is free for qualified attendees.

Image: Networld Media Group

October 20, 2023 by Mandy Wolf Detwiler — Editor, Connect Media

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In the ever-evolving world of fast casual and QSR dining, staying ahead of the curve is imperative for restaurant operators. Kyle Moses, the senior director of operations services and training and development at Qdoba, recognizes the vital role of training and strategies in keeping a restaurant operation up-to-date with the latest industry trends, technologies and employment practices.

Moses will speak at #QSRNext, a half-day seminar designed for the busy QSR executive. The show is produced by Networld Media Group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit. It airs Nov. 8 and is free for restaurant operators.

One of the critical aspects that Moses will emphasize is the importance of ensuring employees are well-equipped, confident and properly trained. Whether it's introducing a new menu item, embracing automation, or adopting innovative technologies, it's crucial that restaurant staff are adequately prepared to provide a seamless and quality dining experience for customers. Well-trained employees not only enhance the overall brand reputation but also contribute to higher customer satisfaction.

Clear communication is key when implementing automation and embracing new technologies. Operators need to convey the potential benefits of these changes, such as reduced operational costs and improved service speed, to their employees. Demonstrating how automation can free up employees to focus on more customer-centric tasks is a persuasive argument. In addition, it is essential to show how training and professional development opportunities will be made available to help staff adapt and grow with the evolving industry.

Click here to register for the event.

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About Mandy Wolf Detwiler

Mandy Wolf Detwiler is the Pizzamarketplace.com and QSRweb.com editor for Connect Media. An award-winning journalist, Mandy brings more than 20 years’ experience covering food, people and places. Mandy has been featured on the Food Network and has won numerous awards for her coverage of the restaurant industry. She has an insatiable appetite for learning, and, yes, she can tell you where to find the best pizza slices in the country.

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