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Self-order technology options expand, challenging foodservice operators still using legacy POS

Self-order technology options expand, challenging foodservice operators still using legacy POS

New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators with existing POS investments need to be able to integrate new capabilities into their existing systems.

Pizza truck pioneers self-order kiosk in South Florida

Pizza truck pioneers self-order kiosk in South Florida

Pizza truck entrepreneur Bob Stephens reasoned that self-serve kiosks make sense for food trucks, but he had difficulty finding one. He managed to find a developer who was able to provide a solution for an affordable price.

The 5 best types of customer loyalty programs for food trucks

The 5 best types of customer loyalty programs for food trucks

The expansion of mobile payment has increased customer expectations for loyalty rewards for nearly all types of purchases. Fortunately, food trucks have several options to reward customers for their patronage and ensure their ongoing loyalty.

‘Rebel Without A Kitchen’ self-made celebrity establishes a following in Toronto

‘Rebel Without A Kitchen’ self-made celebrity establishes a following in Toronto

Matt Basile leveraged his marketing skills to establish himself as a street food celebrity in Toronto. He now employs 25 mostly full-time people.

Food truck customer locator services expand into job booking and vice versa

Food truck customer locator services expand into job booking and vice versa

Many food truck booking services also provide locator services to help customers find food trucks. These companies oftentimes provide additional services for food trucks, as well.

Mobile food app to offer virtual tokens, foundation for more efficient food supply chain

Mobile food app to offer virtual tokens, foundation for more efficient food supply chain

Fudi will offer a virtual token called FudiToken that will enable foodservice providers to give customers a convenient way to pay for their purchases, along with new ways for food trucks and other foodservice providers to promote their offerings. Long-term plans include a blockchain-based food supply chain.

C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread use by restaurant concepts of all varieties.




'Grocery on wheels'  makes its debut

'Grocery on wheels' makes its debut

Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the long-sought answer for online produce delivery.

Pizza Hut teams with Toyota on self-driving food truck

Pizza Hut teams with Toyota on self-driving food truck

Pizza Hut has teamed with Toyota on a food truck in a mobility service alliance that also includes Amazon, Didi, Mazda and Uber.

Technology, social media topics lead top 10 stories in 2017

Technology, social media topics lead top 10 stories in 2017

Stories about social media and technology tools were the most-read articles in 2017, the inaugural year for Food Truck Operator. An analysis of the 10 stories reflects a variety of concerns as the industry continues to expand at a rapid pace.

Foodservice leaders describe best practices for managing social media challenges

Foodservice leaders describe best practices for managing social media challenges

Managing social media messages is an evolving challenge for foodservice operators. A recent panel highlighted how some proactive companies are addressing the task.

Dickey's, Quiznos, Firenza execs: Cloud technology gives a lift, but needs advocates

Dickey's, Quiznos, Firenza execs: Cloud technology gives a lift, but needs advocates

Cloud technology enables companies to respond faster to market changes and empowers employees to perform better, but change doesn't come without pain.

Restaurateurs: 'Don’t hesitate to offer mobile payments'

Restaurateurs: 'Don’t hesitate to offer mobile payments'

While mobile orders represent a minority of orders, panelists said the ratio is shifting in their favor. A panel of restaurateurs tackling the issue at the Fast Casual Executive Summit drew an overflow audience.

Former Papa Murphy's CDO: Ask 3 questions before investing in tech

Former Papa Murphy's CDO: Ask 3 questions before investing in tech

As restaurants consider deploying technology, such as a loyalty program, branded app or mobile payments, executives should first consider whether such efforts will actually help them acquire more customers and coax existing guests to spend more money

Play now or Pay later: Webinar relays KFC and Pizza Hut lessons on loyalty and mobile ordering

Play now or Pay later: Webinar relays KFC and Pizza Hut lessons on loyalty and mobile ordering

KFC and Pizza Hut put their loyalty and mobile ordering experience on the chalkboard.

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