Technology

Apex debuts software for food locker solution

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September 22, 2021

Apex Order Pickup Solutions, a provider of self-serve automated solutions for use in foodservice, retail and b-to-b ecommerce, has introduced its next generation software platform, ApexIQ, which powers the company's just-launched OrderHQ food locker solutions and provides operator control and portfolio-wide data visibility and analytics, according to a press release.

When paired with the OrderHQ pickup locker series, ApexIQ gives foodservice operators data insights to improve the efficiency of order handoff.

"With ApexIQ, restaurant and foodservice operators can track their order create-to-load and order dwell times for every order across every store giving them the data to continuously improve, resulting in efficient processes, minimal order dwell times, happy customers, and increased profits," CEO Mike Wills said in the release. "Without this data, operators have a 'blind spot' — they can't manage, improve and delight customers in their growing off-premises business."

This software integrates Apex lockers with existing point-of-sale and other back-of-house management systems to make it easier for restaurants to offer quick and convenient online ordering and pickup.