Technology

Five Guys, BurgerFI, Papa Johns execs weighing in: 'Embracing AI without Killing Your Budget'

September 21, 2023

Restaurants of all sizes are exploring the use of artificial intelligence to cut labor costs, reduce errors, improve customer satisfaction and enhance the customer experience. A 2022 Forrester survey, for example, reported that 69% of companies said they reduced operating costs with chatbots and automation using AI, and about half of the 2,000 restaurant operators surveyed in 2021 by Lightspeed said they were planning to use some form of automation technology.

In an effort to shed some light on the best ways to incorporate AI, five industry leaders using the technology will share their stories in the session, "Embracing AI without Killing Your Budget," during the annualFast Casual Executive Summit, Oct. 8-10 in Louisville.

Panelists include:

• MJ Worsham, director of Restaurant Technology, Five Guys.
• Steve Lieber, VP Franchise Business Development,BurgerFi.
• Ray Sears, director of Local Marketing, PJ Restaurants (Papa Johns).
• Ryan Wilkinson, VP of Marketing, Primanti Bros. Restaurant & Bar.
• Ryan Gaylor, VP of the Restaurant Vertical, Upside.

Register here for the Summit, and book yourhotel room here by Friday to get the discounted rate at the Omni Louisville Hotel.

Your Summit ticket includes meals, receptions and cocktails as well as access to all sessions, food tours, the Fast Casual Hall of Fame, theFast Casual Fashion Show and the offsite party at the Frazier History Museum, featuring bourbon tastings, tours and live music.