Technology

Toast launches POS system geared toward limited-service restaurants

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April 18, 2022

Toast, an all-in-one digital platform built for restaurants, has launched Toast for Quick Service, a purpose-built solution for limited-service restaurants of all sizes, according to a company press release.

With industry-wide challenges such as changing guest preferences, labor shortages and unpredictable supply chains, limited-service restaurants need easy-to-use technology that will help them optimize their operations and quickly deliver value, Steve Fredette, president and co-founder of Toast, said in a company press release. Enhanced functionality from Toast's restaurant grade hardware, Toast Mobile Order and Pay Kiosks, for example, allow brands to take orders faster and more accurately, resulting in fewer comps and voids, while also increasing tips and boosting employee retention.

"Quick service and fast casual restaurants have exploded in popularity and their owners are turning to cloud-based platforms to better serve customers, employees and drive growth," he said. "Toast for Quick Service is purpose-built for casual, counter service restaurants based on their unique needs, helping them run more efficient and profitable businesses."

Restaurants are not all one-size-fits-all, and Toast can adapt to any restaurant environment, said Sara Walker, director of People Development at Velvet Taco, a fast casual brand based in Texas that has recently added the technology.

"It doesn't matter how big one of our restaurants is or how small, Toast can accommodate what our needs are for every location," she said. "Implementing [Toast] has made our overall operation a lot smoother with digital sales growing almost 80 percent and our throughput by more than 20 percent."

E'leece Miner, co-founder and GM of Texas-based Herb and Beet, agreed.

"With so many moving parts and so many stations, solutions like the Kitchen Display Screen are huge in the way we organize our kitchen line," she said. "On average our ticket times and throughput have now reduced to five minutes or less, making our kitchen operations seamless."