Webinar

Accuracy is the New Loyalty

Save The Date — September 16, 2026 | 2 PM ET

Presented by

Order accuracy has become a direct driver of restaurant profitability, customer trust, and repeat business, especially as off-premise and catering orders continue to grow. In Accuracy Is the New Loyalty, Star Micronics will explore where costly errors happen, what eliminating even one chargeback per location per day could mean at scale, and how smarter labeling can improve item identification, modifiers, handoff, catering, food safety, and traceability. Attendees will also see how labeling can work alongside POS and KDS platforms, supported by the right restaurant technology, to create more consistent operations from kitchen to customer.

Meet the speakers

Chris Kaliebe
Enterprise Development Manager
Star Micronics

Craig Kaliebe has more than 30 years of creative business development success with enterprise applications. Involved in retail and restaurant technology since 2000, Craig has had a diverse background of sales, marketing and business development leadership roles with leading manufacturers and solution providers. Craig is known for his industry videos highlighting innovative solutions, hardware integrations and emerging technologies for restaurants and retail. Born and raised in the Milwaukee, Wisconsin area, Craig, his wife and family now reside in Estero, Florida. When he's not working, Craig enjoys the Green Bay Packers, Milwaukee Brewers, playing pool, pickleball, classic cars and traveling.

Meet the moderator

Mandy Wolf Detwiler
Editor of Pizza Marketplace and QSRWeb
Networld Media Group

Mandy Wolf Detwiler is the managing editor at Networld Media Group and the site editor for PizzaMarketplace.com and QSRweb.com. She has more than 20 years' experience covering food, people and places.