Case Study

How Earthbar 70X'd Their Feedback Volume

January 30, 2025

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Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single team member to handle sporadic email feedback, Earthbar faced delays and limited insights. With Ovation, the brand now collects over 100 pieces of feedback daily, empowers store leaders to respond to guests in real time, and improves operations.

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