Getting personal: 2 experts' tips on making restaurant marketing miracles

In restaurant marketing, brands have to get personal with their customers to score. Today's podcast focuses on two personalization experts' tips on making the…

Why QSR loyalty marketing misses 95% of diners and what to do about it

You know great loyalty programs can pay off for QSRs. But what many operators don't know is how many customers even the greatest loyalty initiatives miss. This…

POS as brand-saver: 1 restaurateur's story

by S.A. Whitehead — Food Editor, Net World Media Group

Playing in the hyper-competitive pizza restaurant business has induced an even greater case of white-knuckled persistence over the course of the last year, but…

Up close with The Halal Guys, HungerRush

by S.A. Whitehead — Food Editor, Net World Media Group

The Halal Guys CEO talks about riding the choppy seas of a rough restaurant year, while HungerRush stops in to recount the many ways restaurant management…

Trend-Toppers Edition: Starring Starbird, 'star' plants

by S.A. Whitehead — Food Editor, Net World Media Group

In the annals for hot food trends, chicken and plant-based menu items are definitely having their "moments." For proof, look no further than chicken-centric…

Huddle House-Perkins hustling toward pandemic-era marketing moves

by S.A. Whitehead — Food Editor, Net World Media Group

Hustle - noun: meaning busy movement and activity. Many restaurant brands have embraced the term "hustle" over the past year to navigate the pandemic-era…

Hot chicken + hot deals: 2 ways QSRs are igniting 2020 sales

In this edition of the QSRweb podcast, Dave's Hot Chicken CEO Bill Phelps talks about building a brand on simple, but sizzling chicken sandwiches, while a…

Hungry Howie's pushes its borders, while Lavu puts a premium on online promotion

by S.A. Whitehead — Food Editor, Net World Media Group

Hungry Howie's CEO joins today's podcast with the brand's plan to "move on out" around its Motown-area home and beyond. Then Lavu's CEO points to the…

Keeping tabs on Top 100 winners' traits plus Oracle expert's pandemic-era performance tips

by S.A. Whitehead — Food Editor, Net World Media Group

On today's podcast, FastCasual Editor Cherryh Cansler gives her take on top traits of this year's Top 100 Movers & Shakers winners, while an Oracle restaurant…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

Golden Chick president promises 500 stores, Netsurion on speeding up contactless pickup

by S.A. Whitehead — Food Editor, Net World Media Group

Although just 189-stores in size now, Golden Chick is planning a lot of hatchlings for the future, with a goal of 500 stores nationally by 2030, according to…

Freddy's tackles 'hospitality through a speakerphone' + lawfirm unravels confusion surrounding stimulus funds

by S.A. Whitehead — Food Editor, Net World Media Group

Freddy's Co-founder and COO Scott Redler discusses the challenge of customer service via drive-thru and delivery. Then, Messner Reeves attorneys Rachel Farr…

Checkers/Rally's CEO predicts post-pandemic fast food resurgence + Lavu CEO on QSRs' digital path forward

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers/Rally's CEO Frances Allen explains why all that uber-healthy plant-based food that was so hot pre-pandemic in the U.S., could get a lot more…

COVID-19 liability protection for restaurateurs + Edible Brands' new QSR

by S.A. Whitehead — Food Editor, Net World Media Group

Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves LLP attorneys' expert…

Slutty Vegan creator Pinky Cole on brand's soaring popularity as it pushes the plusses of healthy eating

With an Impossible Burger base for its massively "Instagrammed" sloppy burgers, Slutty Vegan has risen  from a largely unknown solo food truck, to hugely…

Church's, Texas Chicken CEO relays value of bringing a 'franchisee's grit' to top job

by S.A. Whitehead — Food Editor, Net World Media Group

On this podcast, the head of the non-profit Whole Grains Council shows QSR operators how to incorporate the ever-widening array of whole and ancient grains…

Dippin' Dots exec gives out the scoop on 'Ice Cream of the Future's' future

In this week's podcast, Dippin' Dots gives listeners an inside look at how the brand uses the power of diversification to further sales and market reach, while…

Coolgreens VP talks about brand's growth beyond its Central US borders in 2019

Oklahoma-based Coolgreen's occupies the "hot seat" as today's featured interview subject, via its VP of Operations Todd Madlener, while Networld Media Group VP…

Squaring the square: White Castle VP tells how brand develops new slider spin-offs

In this podcast, White Castle Vice President Jamie Richardson tells how the brand keeps innovating on that famous little square of beef, while Blockchain Tech…

Granddaddy of marijuana-themed brands, Cheba Hut perfects food-and-fun-first culture

by S.A. Whitehead — Food Editor, Net World Media Group

This week, QSRweb Editor Shelly Whitehead rolls into the food truck category for a look at that business, while marijuana brand, Cheba Hut and its Chief…