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Customer Experience Blogs

Why pop-up shops, vending, outdoor dining, food trucks, and pick-up services are surging

by William Stutzman — Director of Strategic Initiatives, Ventus Global Network Solutions

William Stutzman, vice president, strategic initiatives at Ventus, shares insight on how new new retail and dining formats are offering a smart solution…

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Everything food truck operators need to know about the mobile POS

by Richard Traylor — Writer, WebstaurantStore

In the wake of COVID-19 the mobile payment is fast becoming a must have technology as are all forms of contactless customer interaction. Here's a guide to what…

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Speed, quality and health: LA smoothie truck combines robotics with self-order kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ono Blends, a smoothie kitchen on wheels operated by Ono Food Co., offers tasty cold treats prepared and served automatically with state-of-the-art robotics.

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FastCasual reveals '20 Brands to Watch'

The list, which is in its second year, focuses on 20 brands that are less than six years old but have the potential to become future industry leaders.

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Everything food truck operators need to know about online ordering

by Richard Traylor — Writer, WebstaurantStore

Online ordering is a crucial business channel in light of the ongoing COVID-19 pandemic as food trucks are venturing out to neighborhoods to do business and…

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6 ways to optimize your online menu to survive COVID-19

by Jen Kern — CMO, Qu

Customers are looking to food trucks to adapt quickly to their needs as well as acknowledge their pain. If you can comfort their fears with cozy, affordable…

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Everything food truck operators need to know about catering a wedding

by Richard Traylor — Writer, WebstaurantStore

Couples are looking for more inexpensive ways to serve food to hungry wedding guests, and food trucks are emerging as a new leader. But there are some things…

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How to make this Valentine’s Day special

by Christine Potts — Senior Editor, WebstaurantStore

For food trucks, Valentine's Day can be an opportunity for the right serving occasion, such as a Valentine's Day festival or special event.

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2 winter menu magnets customers can't bear for you to ignore

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

What do customers want this winter? Look in the spice rack and away from the meat locker.

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How to build buzz and positive 'ORM' for your food truck on the web

by Daniela McVicker — Writer, TopWritersReview

Building a food truck reputation requires an ongoing effort to be active on social media, interact with customers and encourage them to post honest reviews of…

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Can YouTube make you a next-level chef?

by Christine Potts — Senior Editor, WebstaurantStore

Starting your own YouTube cooking show can help you hone your skills, earn some money, and may even change your career. Having a successful YouTube channel is…

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Catering an upcoming spring event? Tips to consider

by Richard Traylor — Writer, WebstaurantStore

When planning on cooking for a crowd, be sure to plan meticulously and design your menu with crowd-pleasing and easy-to-prepare meals to make the process go…

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Food trucks pitch in to help federal government shutdown victims

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Food trucks nationwide have responded to the need to help out federal employes who have gone without paychecks due to the partial government shutdown.

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NRF convention attendees brave the cold for lunch at Food Truck Alley

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

NRF Big Show attendees got a chance to taste local food truck fare at lunchtime in an area designated as Food Truck Alley. Many attendees braved the cold to…

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Reasons to augment your menu for the holidays

You'll be rewarded with satisfied customers, higher profits  and rejuvenated employees.

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3 necessities your mobile ordering experience is probably missing

Chris Reid, business development director of Bambora North America, breaks down what all mobile ordering applications must have in order to make customers…

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Jersey Mike's, Chipotle among powerhouse brands to discuss innovative training methods

by Cherryh Cansler — Publisher, FastCasual.com

Executives from Chipotle, Jersey Mike's, Holler & Dash and Rise Biscuits Donuts will weigh in on how and when to upgrade training methods.

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Are fashion trucks the latest retail trend?

by Will Hodgskiss — CEO, Venture Food Trucks

Taking their cue from their food truck brethren, fashion trucks are mobile boutiques that have the option to travel from one location to another, opening their…

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6 ways to get more traffic to your food truck without a huge marketing budget

by Genna Gold — Senior Manager of Business Outreach, Yelp

Yelp's senior manager of business outreach explains the tools on Yelp to help food truck operators improve customer relations and gain more business.

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How to achieve success with a customer loyalty app

A loyalty app is so much better than just a loyalty program at helping a food truck increase the frequency of customer visits and the average transaction…

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