How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.

How Via 313 Pizzeria Doubled Down on Guest Recovery and Operational Excellence With Ovation

Via 313 Pizzeria, a fast-growing Detroit-style pizza brand with 20+ locations, needed deeper insights into guest sentiment and a faster way to recover unhappy…

Presented by Ovation Up, Inc.

Text Marketing That Works: Data-Backed Best Practices for Restaurants

We analyzed all marketing texts sent through Ovation’s platform in 2024 - 1.58 million - and identified key trends and patterns that separate high-performing…

Presented by Ovation Up, Inc.

Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

How Earthbar 70X'd Their Feedback Volume

Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…

Presented by Ovation Up, Inc.

Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

Three emerging gift card trends driving popularity and revenue

As gift cards increasingly become part of the operational strategy, here are three trends emerging in the gift card market that will shape the path forward.

Presented by FastCasual.com

How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.

How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study

Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…

Presented by Ovation Up, Inc.

Food Trucks to Watch in 2024

Welcome to our second edition of Food Truck Operator’s “Food Trucks to Watch” report. It’s an insider look at food truck operations across the U.S., with…

Presented by FoodTruckOperator.com

Food Trucks to Watch in 2023

Welcome to our first edition of Food Truck Operator’s “Food Trucks to Watch” report. It’s an insider look at food truck operations across the U.S., with…

Presented by FoodTruckOperator.com

2021 Fast Casual Top 100 Movers & Shakers Awards Ceremony

Join us as we announce this year's Fast Casual Top 100 Movers and Shakers.

Presented by Fast Casual

90% Open Rate? Why Your Brand Needs Text Message Marketing in 2021

In this webinar, VIPinsiders gives you a winning game plan to effectively use text message marketing in 2021.

[Fast Casual Executive Summit 2020] Where Do You Stand in the ‘New Era’ of Third-Party Delivery

This webinar will not only discuss who the key players are in delivery and the recent changes but will also teach attendees how to take advantage of…

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] Where Do You Stand in the ‘New Era’ of Third-Party Delivery

This webinar will not only discuss who the key players are in delivery and the recent changes but will also teach attendees how to take advantage of…

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] Don't Do Business Like a Rookie

Whether you are a seasoned restaurant operator or new to the business, it’s always best to learn from other people’s mistakes instead of making your own.

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] Women in the Lead: Keeping the Momentum Going

This panel brings together several female leaders of the fast casual industry who will discuss how they overcame the challenges they faced on their way to the…

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] The Perfect Pitch

Following a global contest, five concepts have been selected to be part of The Perfect Pitch. Listen and learn as entrepreneurs pitch their fast casual…

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] Executive Perspectives: Inspiration for Today’s Restaurant Leaders

Three short, thought-provoking talks that will leave you challenged and inspired by executives from Everbowl, CRAVE Franchising, HMSHost, and VIPinsiders.

Presented by Fast Casual Executive Summit