Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

3 tools to help restaurants build efficiency

March 31, 2025

Free white paper reveals three ways restaurants can use automation to simplify arduous tasks.

Thanx integrates with Square

March 28, 2025

Loyalty and guest engagement platform Thanx has integrated with Square, which has an ecosystem of commerce solutions. With this launch, Thanx now supports…

How to master the art of guest recovery

March 19, 2025

Every dropped plate, every lukewarm dish, every forgotten reservation — it stings. You pour your heart into your restaurant, and when things go wrong, it feels…

Ovation, Paytronix team for post-transaction feedback, hospitality data insights

March 17, 2025

Guest engagement platform Paytronix has teamed up with guest experience platform Ovation to provide brands with deeper analysis and insights from customer…

Fast Casual reveals 2025 '20 Brands to Watch'

by Cherryh Cansler — Publisher, FastCasual.com

January 23, 2025

FastCasual's fifth annual report, "20 Brands to Watch," reveals the industry's up-and-coming leaders.

Instacart, Cut+Dry partner to boost ad reach for food manufacturers

January 6, 2025

Cut+Dry, an e-commerce and advertising platform for independent foodservice distributors and manufacturers, is integrating Instacart's Carrot Ads technology…

Par acquires Delaget

January 3, 2025

PAR Technology Corporation, a global foodservice technology company, has acquired Delaget, a provider of restaurant analytics and business intelligence…

HungerRush unveils Feedback customer engagement tool

November 20, 2024

HungerRush, a provider of integrated restaurant management solutions, has launched Feedback, a new customer engagement tool designed to capture real-time…

Olo, ezCater team up to simplify catering menu management for restaurants

November 8, 2024

Restaurant technology provider Olo Inc. has a new integration with ezCater, a food tech platform for workplaces in the US, to streamline catering menu…

Checkmate raises $10M in Series B funding led by Tiger Global

October 30, 2024

Checkmate, a leading provider of unified ordering solutions for enterprise restaurants has secured $10 million in Series B funding, led by Tiger Global. The…

Kansas City-based SMG acquires Bulbshare

October 17, 2024

Service Management Group, a customer, employee and brand experience management partner to over 500 brands, is acquiring Bulbshare, a London-based AI-powered…

How catering can become next great revenue stream

October 8, 2024

As the U.S. catering market continues to surge, reaching an estimated $70 billion, restaurants are increasingly turning their attention to catering. With more…

Ovation unveils AI-driven operational improvement tool for restaurants

September 17, 2024

Ovation, a guest experience platform for multi-unit restaurants, has launched Goals, an AI-driven operational improvement tool designed to automate change for…

Brink POS, PAR MENU rebrand to PAR POS, PAR Ordering

September 12, 2024

ParTech Inc., a provider of unified commerce solutions for the restaurant and foodservice industries, has rebranded two of its core products: Brink POS and PAR…

HungerRush boosts restaurant efficiency with Uber Eats integration

August 15, 2024

HungerRush, a point-of-sale software platform for quick-service and fast-casual restaurants, announced Wednesday a new native integration with Uber Eats. The…

GRUBBRR adds Olo's payment capabilities to kiosks

July 30, 2024

GRUBBRR, a provider of restaurant technology, has integrated Olo's ordering and payment processing capabilities into its self-ordering kiosks and digital menu…

Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

Checkmate partners with Uber to add delivery capabilities

July 10, 2024

Restaurant ordering solutions provider Checkmate has expanded its partnership with Uber, adding Uber Direct to its platform, according to a press release.

5 secrets to attracting, retaining Gen Z employees

July 1, 2024

We all know Gen Z is a unique generation in the workforce. But a recent webinar shed light on how businesses can bridge the gap and achieve high retention…