Article

Experts to share survey-proven success strategies on Sept 10 webinar

What are the key success factors of the best restaurant brands? Join this Sept. 10 webinar to find out what owners, operators, staff and customers say are the key components of industry leaders' success strategies.

Photo: iStock

August 27, 2019 by S.A. Whitehead — Food Editor, Net World Media Group

From the way they use technology, to the customer experience they create daily, great restaurant brands tend to have some things in common. To find out what those are at this moment in time, circle Tuesday, Sept. 10 at 2 p.m. EST on your calendars to attend a free webinar disclosing what operators, staff and diners today believe constitute the key components of the best brands today. 

Participants in this webinar will go along on a deep dive into the findings of restaurant tech provider, Toast, in its latest survey of restaurant owners, operators and staff, as well as customers on key restaurant success factors. The live session, "How to Tackle the Challenges Facing Restaurant Professionals in 2019 and Beyond," is an exploration of the survey responses of 1,253 U.S. restaurant industry executives and staff, as well as 1,030 restaurant guests in Toast's Restaurant Success in 2019 industry report. 

The major findings of the survey and other analyses begin in the actions the top brands take before, during and after actually dining with or ordering from a restaurant brand. The findings also include insights into staffing and back-office best practices.

Toast Content Marketing Manager Allison Tetreault joins the company's Customer Marketing Manager/Advocacy Amanda Markell and session host, QSRweb and Pizza Marketplace Editor Shelly Whitehead to guide the audience through salient points that operators and brands need to know to remain competitive today. Register to attend the free live webinar here. 

About S.A. Whitehead

---

Pizza Marketplace and QSRweb editor Shelly Whitehead is a former newspaper and TV reporter with an affinity for telling stories about the people and innovative thinking behind great brands.