Clutch Coffee co-founder offers secrets to competing in saturated market

Restaurant Operator Podcast host Mandy Detwiler learns secrets to competing in a saturated coffee market with Darren Spicer, co-founder of Clutch Coffee.

Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

Mountain Mike's Pizza CEO talks tight operations, growth

by Mandy Wolf Detwiler — Editor, Connect Media

Metevier has more than 30 years in the restaurant business and said franchising is not for the faint of heart.

Chicken Salad Chick CEO talks chicken salad game

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of QSRweb.com and PizzaMarketplace.com, chats with Scott Deviney, CEO of…

Hunt brothers talk launching their brand Via 313, rise of Detroit-style pizza

by Mandy Wolf Detwiler — Editor, Connect Media

Brothers Zane and Brandon Hunt opened Via 313, a Detroit-style pizza brand in Texas. Via 313 now operates 16 full-service restaurants and two permanently…

Three emerging gift card trends driving popularity and revenue

As gift cards increasingly become part of the operational strategy, here are three trends emerging in the gift card market that will shape the path forward.

Presented by FastCasual.com

How restaurants can stay ahead of the tech curve

by Mandy Wolf Detwiler — Editor, Connect Media

Brand leaders discussed the utilization of tech in their restaurants at the Fast Casual Executive Summit in Denver.

Rush Bowls founder leaves financial world for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Rush Bowls founder Andrew Pudalov…

Table Needs Leads High-Impact Educational Sessions at Food Truck Owners Expo Orlando

Table Needs will lead three educational sessions at the FTO Expo Orlando on Nov. 12-13, 2024, covering food truck ownership mindset, marketing effectiveness…

How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.

How catering is increasing sales, actionable growth

by Mandy Wolf Detwiler — Editor, Connect Media

In a webinar sponsored by Checkmate, three experts look at how catering is increasing sales, trending upwards in its category and building its own business.

How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study

Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…

Presented by Ovation Up, Inc.

The $70 Billion Opportunity: Actionable Strategies For Catering Growth

With the U.S. catering market hovering around $70B and more companies returning to the office, restaurants are more focused than ever on ways to scale their…

Leading universities meet boba demand on campus with Botrista beverage platform

With some colleges launching boba programs in as little as two weeks, students are sharing positive feedback on trendy new drink options being offered on…

Wonder exec opens Fast Casual Executive Summit with keynote about growth, evolution

by Mandy Wolf Detwiler — Editor, Connect Media

Jason Rusk gave the keynote address at the Fast Casual Executive Summit in Denver Aug. 13. Rusk spoke about the rapidly evolving world of fast-casuals, and how…

Wonder, Botrista on Bridging Innovation and Growth at the Fast Casual Executive Summit

For restaurant executives and suppliers, this summit offers a unique opportunity to gain firsthand knowledge from industry trailblazers. The shared wisdom of…

Little Caesars franchisee gone to the dogs

by Mandy Wolf Detwiler — Editor, Connect Media

Vicki Dunn-Marshall owns more than 60 Little Caesars units. Her philanthropy project is Pizza Paws, which raises money for police K-9 units.

Gong cha focuses on quality of tea, customer service

by Mandy Wolf Detwiler — Editor, Connect Media

Bubble tea concept Gong cha focuses on the quality of its products and the happiness of its customers.