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Judy Mottl

Judy Mottl

Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades,  including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.

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Recent Contributions


Fast Casual Executive Summit preview: Learn how a unified guest view spurs big rewards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Fast casual brands can break down the walls between tech systems to craft a unified customer view that can drive an immediate return-on-investment. Learn how…

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Jason's Deli, Omnirev leaders talk guest data, AI for driving repeat catering business

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

AI and guest data can drive retention and turn guest data into revenue. Learn how during a panel talk at the Restaurant Catering Workshop, taking place Oct.

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Nominations open for Top Women in Retail Technology awards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Connect Media is honoring the brightest and best women in retail technology leadership roles who are driving innovation. Get those nominations in! Deadline is…

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Savory CEO to detail ‘Savory System’ growth strategy at Fast Casual Executive Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Shauna Smith, Savory co-founder, and CEO Clay Dover, will share insight on the company’s “Savory System,” which is a roadmap on building a management…

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Ovation, Tap leaders share tips on crafting a guest feedback strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A panel talk at the upcoming Restaurant Marketing Workshop will deliver insight on not only getting a guest feedback approach up and running but tips and…

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Speaker Spotlight: Jay Jhun, senior director, loyalty and digital, Church's Texas Chicken

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Jay Jhun, senior director, loyalty and digital, at Church's Texas Chicken, shares insight on his career, achievements and industry trends ahead of his…

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Tips, advice for selecting the right franchise location

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The oldest, and most known, saying when it comes to real estate is location, location, location. It holds true when it comes to restaurant franchising success.

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Speaker Spotlight: Eddie Flores, co-founder L&L Hawaiian Barbecue, chairman of L&L Franchise, Inc.

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

In his RFIS keynote Eddie Flores will share "unconventional" strategies that led L&L Hawaiian Barbecuse to eight consecutive #1 Asian food franchise rankings.

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Speaker Spotlight: Troy Hooper, CEO, Hot Palette America - Pepper Lunch

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Troy Hooper, CEO of Hot Palette America - Pepper Lunch, shares a look at his career, his achievements and industry trends ahead of his appearance at the…

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Restaurant leaders share tips for driving growth, innovating when franchising

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

At the upcoming Restaurant Franchising & Innovation Summit, top restaurant executives will share how they’re scaling smarter and growing faster through bold…

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