Keynoter: Want to motivate employees? Try ‘trust and track’ instead of ‘command and control’

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Creating an employee training system that delivers outstanding customer service requires making employees feel engaged and providing regular feedback…

NRA to Congress: 'Press go on health act but fix it later'

March 22, 2017

National Restaurant Association Policy and Government Affairs EVP Cicely Simpson today told Speaker of the House and U.S. Rep. Paul Ryan to press forward with…

Spring training: Are you disengaging your employees?

Clearly, increasing employee satisfaction, engagement, and retention is critical to your success, but the question remains: What can you do to truly achieve…

A day without women in the restaurant industry?

by Cherryh Cansler — Publisher, FastCasual.com

March 6, 2017

Women contribute largely to the restaurant industry, according to the Departmentment of Labor, which reported that in 2015, the foodservice industry as a whole…

4 metrics every restaurant should track

You may be running a well-structured training program for new staff in the hopes that they’ll learn quickly and become more productive, but you might be…