Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Connect Media

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

SparkPlug joins Toast Partner Ecosystem to incentivize restaurant staff

August 15, 2023

SparkPlug, which incentivizes staff through a gamified system that rewards them for customer engagement, is partnering with Toast, a cloud-based, digital…

Leasecake founder steps down as CEO, takes on CDO role

August 15, 2023

Leasecake, a provider of lease management and lease accounting solutions for the restaurant and retail industries, has promoted Scott Williamson from COO to…

Introducing FastCasual's 2023 Perfect Pitchers

by Cherryh Cansler — Publisher, FastCasual.com

Founders of Haven Hot Chicken, Mahana Fresh, Pizzawala, Pucci Brothers Fresh Italian and Sankranti Indian Kitchen will take the stage on Oct. 9 to pitch their…

Table Needs Now Offering Digital Menu Boards for Drive-Thru and Counter-Service Restaurants

Table Needs introduces digital menu boards to its growing suite of services designed to help restaurants increase profits and streamline their operations.

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

SynergySuite upgrades operations, safety tools

July 11, 2023

SynergySuite, a restaurant back-of-house software provider, has released a redesign of its operations and food safety modules, allowing customers to manage and…

Corvette engine powering speedy food truck

July 10, 2023

There are many unique food truck builds but one featuring the innards of a C8 Corvette may be on track to be deemed the speediest food truck in the record…

Can a restaurant have 'too much tech?'

June 19, 2023

Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…

Opus lands $6.8M to fund AI-powered training for deskless workers

May 24, 2023

Opus, a training platform for businesses with a deskless workforce, has secured $6.8 million in Series A funding round led by Stage 2 Capital.

Chatmeter clients using AI generator to manage feedback, social media

May 10, 2023

Chatmeter, a reputation management and brand intelligence company, has expanded its suite of generative AI tools to allow multi-location brands to decrease the…

Chowly intros 'Smart Pricing' to boost restaurant profitability

May 10, 2023

Chowly, which provides a digital ordering platform with point-of-sale systems, has created Smart Pricing, a solution aimed to help small and medium-sized…

Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

Cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami, hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…

FreedomPay, Qu to unify restaurant ordering, payments

April 13, 2023

FreedomPay, a payments provider, and Qu, an order management platform, are partnering to provide a secure, unified dining experience while supporting merchants…

How customer service, tech help restaurants win

April 11, 2023

Customer service is at the heart of every brand. Consumers expect it, and restaurants strive to create the best experience possible for their customers.

Last call: Nominate your brand for FastCasual's 2023 Excellence in Food Safety awards

March 30, 2023

As part of the 2023 FastCasual Top 100 Movers & Shakers list, FastCasual and Steritech, a provider of food safety assessments, will honor one brand with…

HungerRush launches all-in-one POS bundles for independent restaurants

March 28, 2023

HungerRush, a cloud software provider for the restaurant industry, has created all-in-one POS bundled offerings for independent restaurant operators faced with…

2023 Top Tech-Savvy Restaurant Brands

As succeeding in the restaurant business becomes ever more complicated, many operators are turning to technology to overcome today’s challenges. Check out 1…

Presented by FastCasual.com

How restaurant operators can reduce labor costs and better manage staff shortages

Between supply chain issues, a labor crisis and changing customer expectations, most restaurant owners are dealing with lower margins, higher staff turnover…

Presented by FastCasual.com