Savory Restaurant Fund leader talks creating loyal customers, raving fans

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…

Sparkfly, Wisely partner on data-driven restaurant loyalty

July 19, 2021

Offer management company, Sparkfly, and restaurant customer intelligence platform, Wisely, have partnered to offer what the companies said are game-changing…

SynergySuite raises $7M in equity, debt with help from LAGO Innovation Fund

July 8, 2021

SynergySuite, a back-of-house restaurant technology producer, has raised $7 million from equity and debt, according to a company press release. The…

Oracle acquires GloriaFood to expand cloud POS platform apps

July 8, 2021

Oracle has acquired GloriaFood, an online ordering and marketing platform, to extend its Oracle Micros Simphony Cloud POS platform.

July 22 webinar tells why what you put on your restaurant TVs really matters

July 8, 2021

Restaurateurs have heard it a thousand times: Brands that provide the best experiences are the ones that win customers for life. But what is your restaurant…

7 tips on tapping Instagram to drive the food truck business

by Richard Traylor — Writer, WebstaurantStore

Social media is invaluable to food truck operators and knowing how to use each channel -- in this case Instagram -- can prove vital in driving business and…

QSRs beating casual dining brands at loyalty game

June 24, 2021

Nearly half (47%) of restaurant customers use at least one loyalty program, according to "Delivering on Restaurant Rewards," a report co-authored by Paytronix…

US Foods' latest product launch hopes to cut BOH labor

June 15, 2021

In an effort to help restaurant operators handle labor shortages while filling increased offsite orders as well as a resurgence of on-site diners, US Foods has…

Ransomware attack shuts down Illinois foodservice distributor

June 14, 2021

Edward Don & Co., a Woodridge, Illinois-based foodservice distributor serving more than 70,000 clients worldwide, has suffered a ransomware attack, forcing…

Lunchbox, Otter partner to streamline ordering

June 11, 2021

Smart-ordering system company, Lunchbox, and Otter, a delivery management and optimization solution, are partnering to help restaurant owners increase…

Restaurant365 acquires Compeat

June 11, 2021

Irvine, California-based Restaurant365, a restaurant management platform, has acquired Compeat, which provides restaurant back office, workforce and business…

Toast acquires xtraCHEF

June 10, 2021

Boston-based restaurant cloud platform Toast has acquired a suite of back-office restaurant tools, called xtraCHEF, a news release said.

SpotOn debuts Sidekick handheld for food truck, mobile food operations

June 10, 2021

Restaurant management platform provider SpotOn has launched the SpotOn Sidekick, a handheld order and payment processing device for food trucks, pop-ups, cafes…

Patent granted for restaurant food safety system

June 7, 2021

Restaurant food safety management got a boost last week from the U.S. Patent and Trademark Office when it granted food safety tech company, CM Systems LLC…

Report: Digital did a 'real number' on restaurants last year

June 3, 2021

By now every restaurateur is aware 2020 was restaurant tech's big year, but what many may not fully realize is just how big last year was for restaurants that…

Takin’ it to the streets: 3 ways food truck operators can kick into high gear this summer

Lindsay Petrovic, vice president, NCR Hospitality Product Management, shares insight on how food truck operators can take advantage of innovative technologies…

Lee's Famous Recipe using AI to run drive-thrus

May 27, 2021

Like most restaurant brands, Lee's Famous Recipe Chicken can't always find enough workers. With its drive-thru business thriving due to the pandemic, the…

Customers ready to dine at mobile-savvy restaurants

May 19, 2021

About 71% of U.S. diners are ready to eat out again and 42% feel comfortable being seated indoors, according to a study published Wednesday by Oracle Food and…

A frank talk with Yum's recently retired CEO enthralls in 'Rebounding on Steroids' webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Greg Creed led the QSR powerhouse, Yum Brands, for five years and developed some very definite views on what works and what doesn't when it comes to restaurant…

Hotdog joint invests in Cartwheel

May 13, 2021

Los Angeles-based Cartwheel, an on-demand delivery management platform for restaurants and retailers, has raised a $1 million seed round led by TenOneTen…