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News & Media

SMG taps Olo to give customers digital feedback

November 10, 2020

Kansas City-based Service Management Group, an experience management partner, is partnering with Olo, a food ordering platform, to allow SMG clients to solicit…

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Coming back from COVID-19: Tips, strategies and a silver lining

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…

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Restaurant-transaction declines holding steady

November 9, 2020

Customer transaction declines at major U.S. restaurant chains held steady at -9% every week in October compared to the same weeks one year ago, according to…

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Chick-Fil-A franchisee launching food truck in Mississippi

November 9, 2020

A Chick-Fil-A food truck will be rolling through Tupelo, Mississippi thanks to a local franchise at The Mall at Barnes Crossing.

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Fire doesn't deter Arizona food truck operator

November 9, 2020

Just three months ago the Fork & Fire food truck in Tuscon, Arizona burned down, but the owners already have a new truck up and running.

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Part 1: Top 10 food truck cities in the US

by Richard Traylor — Writer, WebstaurantStore

While you can find excellent trucks in most cities, there are 10 that stand out for phenomenal offerings of mobile eateries. Here is Webstaurant Store's list…

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Fast casual leaders talk gender inclusivity, how females can advance

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There are more women than ever working in the fast casual industry, but it's still quite far from being a 50-50 gender split. Three female leaders share…

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Oregon food truck owner launches restaurant location

November 6, 2020

Despite COVID-19, pandemic regulations and a shaky economy, an Oregon food truck is moving forward and expanding the brand.

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New Hampshire town gets a Thai eatery on wheels

November 6, 2020

The Total Thai Food Truck is now rolling around West Peterborough in New Hampshire.

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Is your brand WILD-worthy?

by Cherryh Cansler — Editor, FastCasual.com

FastCasual has teamed up with Messner Reeves to create a certification program - Women In the Lead - recognizing restaurant brands that strive to include women…

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Take part in the roundtable: 'How to Design a Technology Strategy for your Restaurant'

Join the discussion the afternoon of Nov. 10 to get the latest expertise on designing a solid tech strategy for your restaurant for the road ahead.

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Idaho food truck offers global cuisine experience

November 5, 2020

Most food trucks specialize when it comes to their menu, but in Idaho there's a food truck focused on offering a wide variety of cuisine.

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Alabama food truck pilot seeks public feedback

November 5, 2020

In the wake of a pilot food truck and trailer program the Gulf Shores City Council in Alabama is now seeking public feedback.

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2020 Perfect Pitch winner: We make a 'damn good biscuit'

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Louisville, Kentucky-based Biscuit Belly took the top honor during the Fast Casual Executive Summit 'Perfect Pitch' competition, beating out three other…

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San Antonio food truck park embraces the canine club

November 4, 2020

Hungry humans aren't the only ones welcome at a San Antonio, Texas food truck park.

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No food trucks in sight for one Martha's Vineyard town

November 4, 2020

If you're looking for a food truck in the town of West Tisbury in Martha's Vineyard, Massachusetts, it's going to be a futile search.

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Former barber shop owners launch food truck in Texas

November 3, 2020

Tesla Ibarra and husband Alex Valdez were forced due to COVID-19 to close their barber shop in the Rio Grande Valley area in Texas, but it didn't deter them…

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Mondelez Q3 revenue jumps 4.9%, adjusted earnings stay flat

November 3, 2020

Mondelēz International Inc. revenues rose 4.9% from $6.35 billion in 2019 to $6.66 billion in the third quarter ending Sept. 30, 2020, driven by a 4.4% boost…

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Washington State gets a gourmet hot dog truck

November 3, 2020

The Doggie Style Gourmet food truck is rolling the streets of Richland in Tri-Cities, Washington.

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The lowdown on upcoming menu trends: McAlister's, Ike's, other restaurateurs weigh in

by S.A. Whitehead — Food Editor, Net World Media Group

On the menu trend flavor front, searing "heat" is turning to smoke, while coffee is sliding over to make room for tea, and customers are trading in exotic…

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