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Customer Experience News & Media

The Habit Burger Grill delivering much more than great burgers during pandemic

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The fast casual brand, which operates 306 restaurants and 10 catering food trucks, has been busy serving up kindness, compassion and support to those on the…

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Georgia university dining options now includes a food truck

March 2, 2021

The dining services department at Middle Georgia State University is offering students a new food option starting this month — a food truck that will visit…

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90% Open Rate? Why Your Brand Needs Text Message Marketing in 2021

In this webinar, VIPinsiders gives you a winning game plan to effectively use text message marketing in 2021.

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Former Bareburger CMO launches NotGrubhub

by Cherryh Cansler — Editor, FastCasual.com

January 27, 2021

Former NYC restaurant operators have launched a website to drive guests to restaurants only offering first-party ordering.

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HungerRush acquires OrdrAI’s AI-driven text message ordering solution

December 4, 2020

HungerRush has acquired OrdrAI, a text and voice ordering provider for the restaurant industry, giving HungerRush Restaurant Management System the ability to…

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LA banning outdoor dining

November 24, 2020

Los Angeles County, which is home to over 10 million people, is banning outdoor dining for at least three weeks as a way to protect people from spreading…

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Coming back from COVID-19: Tips, strategies and a silver lining

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…

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San Antonio food truck park embraces the canine club

November 4, 2020

Hungry humans aren't the only ones welcome at a San Antonio, Texas food truck park.

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How To: Preventing cross-contamination in the food truck environment

by Richard Traylor — Writer, WebstaurantStore

One of the biggest challenges food truck operators face is adhering and ensuring food safety and well before COVID-19 arrived there's been great emphasis on…

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[Fast Casual Executive Summit 2020] CEO Roundtable / State of Industry

Fast casual CEOs talk about important issues restaurant operators face today and what it will take to succeed in 2021 and beyond.

Presented by Fast Casual Executive Summit

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[Fast Casual Executive Summit 2020] We’re Living in a Mobile Revolution

Execs from Saladworks, Nékter Juice Bar, Freddy’s Frozen Custard & Steakburgers and Appetize discuss mobile tech for restaurants at Fast Casual Executive…

Presented by Fast Casual Executive Summit

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[Fast Casual Executive Summit 2020] Opening Keynote: When Mission Drives Innovation

Scott Boatwright, Chief Restaurant Officer at Chipotle Mexican Grill, delivers the opening keynote for Fast Casual Executive Summit 2020, held virtually on…

Presented by Fast Casual Executive Summit

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School district food truck aims to feed inner city families

October 26, 2020

A "farm-to-school-to-you" food truck, developed by Cornell Cooperative Extension and the Buffalo Public School district, aims to feed the needy in West Buffalo…

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Fire company hosts a food truck trick-or-treating experience

October 23, 2020

This Halloween is like no other given COVID-19 rules and social distancing requirements, making traditional door-to-door trick-or-treating something out of…

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GoTab platform expands contactless technology beyond hospitality industry

October 22, 2020

Cloud-based e-commerce platform GoTab is expanding into grocery stores, gas stations, event spaces, stadiums, golf courses, retail outlets and more, according…

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Indiana food truck park aims to be a full dining destination

October 9, 2020

Residents in Gary, Indiana, can get breakfast, lunch, dinner and snack fare in between meal times at the 5th Avenue Food Stop, a downtown food truck park…

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Designing and creating a profitable food truck patio space

Whether you live in warmth all year long or you’re looking to take advantage of the summer sunshine, food truck operators should consider transforming unused…

Presented by FoodTruckOperator.com

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How to: Creating a profitable food truck patio space

by Richard Traylor — Writer, WebstaurantStore

Food truck operators with a standing location often have the opportunity to create a dining patio area for customers. With COVID-19 restrictions and social…

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ICX Summit postponed till June 2021

September 2, 2020

The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…

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Everything food truck operators need to know about mobile POS

If you’re a food truck operator, you need to adapt and change your business to keep up with changing restaurant trends, and using a mobile POS system is the…

Presented by FoodTruckOperator.com

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