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Operations Management News & Media

Top foodservice leaders talk data control, loyalty strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Regaining control of data is paramount for restaurant brands after two years of data collection being in the hands of third-party delivery partners.

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Webinar deep dives into modern loyalty programs

by Mandy Wolf Detwiler — Editor, Connect Media

Transactions are just the tip of the loyalty iceberg. This webinar deep-dives below the surface to explain how to get more out of your rewards program.

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Wow Bao leader talks career growth, how ghost kitchens can drive success

by Mandy Wolf Detwiler — Editor, Connect Media

Wow Bao CEO Geoff Alexander kicked off the Restaurant Franchising and Innovation Summit in Nashville, Tennessee, being held March 30 through April 1, with a…

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How a food truck is driving an enhanced in-house dining experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

A growing Atlanta breakfast bar brand deploys a food truck to help support its brick-and-mortar success.

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Advice on hiring a young food truck crew

by Richard Traylor — Writer, WebstaurantStore

Hiring isn't easy for any business owner but the flexible hours and travel within the food truck operator world makes it even more challenging. Here's advice…

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Food truck operators share 7 lessons learned

The best advice a food truck operator can get is insight from fellow food truck owners. Here are seven lessons learned from those in the trenches.

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Foodservice leaders share tips on virtual kitchen strategy

Fast casual leaders share insight on how and why their brands got into virtual business operations and tips on how to make it a successful strategy.

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Most read Food Truck Operator news, features of 2021

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top interests for Food Truck Operator readers in 2021 were food trends, news of ‘The Rock’ truck and the growing development of food truck parks across the…

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Lyft teams with Olo on restaurant delivery

December 15, 2021

Ride share company Lyft is teaming up with Olo, and its on-demand commerce platform Dispatch, to deliver digital orders for Olo's restaurant network brands.

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How to launch a restaurant: An 11-step guide (part 1)

by Richard Traylor — Writer, WebstaurantStore

Many food truck operators are taking the big step of launching a brick-and-mortar restaurant. The key to ensuring a smooth expansion is knowing as much as…

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All you need to know about a ghost kitchen

by Richard Traylor — Writer, WebstaurantStore

An increasing number of food trucks are utilizing a ghost kitchen for delivery needs as well as food prep. Find out what a ghost kitchen is and if it could…

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Watch #QSRNext speakers for limited-time only

November 15, 2021

If you missed# QSRNext, you missed some great insight from some of the world's leading brands. The one-day event hosted by QSRWeb and Leasecake covered topics…

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Fast casual leaders share hiring, recruitment tips amidst labor shortage

by Mandy Wolf Detwiler — Editor, Connect Media

A panel of fast casual leaders discussed labor issues in today's restaurant industry at the recent Fast Casual Executive Summit held in Charlotte, North…

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Food trucks and parking: Location critical to success

by Richard Traylor — Writer, WebstaurantStore

Food truck location is a key aspect to success, if not the top aspect for success. A bad location means no sales. But finding the perfect spot also involves…

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Has the point of sale become analog in the digitized restaurant industry?

by Chris Lybeer — Chief Strategy Officer, Revel Systems

POS systems are no longer all that is needed to complete a transaction. Chris Lybeer, chief strategy officer for Revel Systems, explains how restaurants must…

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Blaze Pizza, Bojangles execs discuss switching from a transactional mindset to a customer mindset

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants are ditching the transactional mindset to focus on customers. A panel of brand executives explained how their companies are putting the customer…

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4 ways loyalty can drive nontraditional growth strategies

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Major brands are looking at nontraditional formats like airports, grocery and campuses, requiring marketers to re-evaluate their existing campaign strategy.

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Hellman and Friedman acquire NPD Group

October 20, 2021

Hellman and Friedman, a global private equity firm, has entered into an exclusive agreement to acquire NPD, according to a press release.

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McDonald's exec to talk about diversity, inclusion at 1-day QSR event

Ariane Panter, senior director of global diversity, equity and inclusion strategy and corporate function support at McDonald’s, will discuss diversity…

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FAT Brands execs to discuss brand growth at 1-day virtual seminar

FAT Brands CEO Andy Wiederhorn and CMO Thayer Wiederhorn, who have acquired several brands over the past few years, will discuss the strategies behind the…

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