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Operations Management News & Media

Panera Bread execs: We're not afraid of taking risks

by Mandy Wolf Detwiler — Editor, Connect Media

Eduardo Luz, chief brand and concept officer, and Rob Sopkin, SVP, chief development officer, at Panera Bread, shared the keynote at the Fast Casual Executive…

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Sweeping vaccine mandates to affect American employers

September 10, 2021

President Joe Biden has directed the Labor Department to mandate employers with more than 100 workers require the COVID-19 vaccine for their employees or…

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DoorDash, Uber, GrubHub sue NYC over fee caps

September 10, 2021

Third-party delivery services DoorDash, Uber and GrubHub are suing New York City over fee caps, according to a Fox Business report.

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JPMorgan buys restaurant review platform

September 10, 2021

JPMorgan Chase is buying The Infatuation, a restaurant review and recommendation platform, according to a CNN Business report.

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Restaurant leaders share insight on top challenges, how to succeed

by Mandy Wolf Detwiler — Editor, Connect Media

A panel talk at Networld Media Group's Restaurant Franchising and Innovation Summit focused on restaurant leadership development and experts shared insight on…

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NRA calls for replenishment of Restaurant Revitalization Fund

August 24, 2021

The National Restaurant Association is calling on Congress to replenish the Restaurant Revitalization Fund, due to concerns over the Delta variant affecting…

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Majority of restaurant owners fear Delta outbreaks will harm business recovery

August 9, 2021

A hefty number of restaurants, 88%, are fearful the ongoing Delta coronavirus variant spread will hurt recovery and it's a fear that 76% of all small business…

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Instacart hires on Facebook executive as president

August 6, 2021

Instacart, an online grocery platform, has appointed Carolyn Everson as president, effective Sept. 7. Prior to joining Instacart, Everson served as VP of…

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Why technology is the big break in tackling restaurant labor shortage

by Dinesh Saparamadu — CEO, Applova Inc.

Dinesh Saparamadu, CEO and founder of Applova Inc., shares insight on how technology, specifically automation, can be a winning solution for restaurants…

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Solar energy powering Florida food truck

August 2, 2021

The Chef Global food truck, in Collier County, Florida is the first solar energy food truck to operate in the county and it all came about due to a dream.

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Quiznos Sub (Grupo QZCR) + SynergySuite Case Study

Grupo QZCR, a franchise group with Costa Rican Quiznos Sub locations, implemented SynergySuite as its back-of-house platform, leading to a 4% reduction in…

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A guide to hiring seasonal food truck staff

by Richard Traylor — Writer, WebstaurantStore

Planning for busy seasons is essential for a food truck operator. Instead of stretching a staff too thin, consider hiring seasonal help to handle the annual…

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Takin’ it to the streets: 3 ways food truck operators can kick into high gear this summer

Lindsay Petrovic, vice president, NCR Hospitality Product Management, shares insight on how food truck operators can take advantage of innovative technologies…

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A 'burgerification' philosophy boasts deep roots, loyal mobile fan base

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

BurgerFi is "ReDeFining the Way the World Eats Burgers," and the motto holds true for its food truck. The brand shares insight on achieving food truck success…

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Food truck entrepreneur credits community support in brick-and-mortar quest

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Chef Sam Burgess, owner of the Pineappetit food truck and a brick-and-mortar restaurant that just launched several week ago, hasn't let the pandemic get in the…

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The power of food presentation and a pineapple

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Chef Sam Burgess, who owns and operates the Pineappetit food truck in Tallahassee, Florida shares what he loves about running a food truck, how a photo…

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SpotOn partners with US Small Business Administration to streamline restaurant fund application

April 29, 2021

SpotOn, a restaurant management systems provider, is partnering with the U.S. Small Business Administration to assist restaurants in gaining funds from the…

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Delivering an amazing restaurant experience on the road

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The Habit Burger Grill Catering Truck enterprise operates 11 trucks offering a full-on catering experience. It strives to deliver the same experience guests at…

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2 food cost myths hamstringing food truck recovery

by David Scott Peters

Most food truck operators are quick to attribute high food cost to price changes and then there is the internet doling out wrong information — like the average…

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Thinking of opening a physical location? Here's a look at initial restaurant start-up costs

by Richard Traylor — Writer, WebstaurantStore

A growing trend within the food truck industry is the move to open a physical restaurant. But before food truck operators take the big step they should know…

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