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Operations Management News & Media

Self-order kiosks are on a roll in U.S. restaurants

It’s no secret – self-order kiosks are on a roll in the U.S., which is catching up to Europe, where they are already commonplace. The reasons are multi-fold.

Presented by KioskMarketplace.com

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Clean Juice expands into catering using Chowly/ezCater services

December 11, 2019

Clean Juice, a USDA-certified organic juice bar franchise, will be offering catering at all its locations, thanks to a partnership between Chowly, a restaurant…

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4 tasks that kitchen robots should take over

Advances in robotics technology are helping commercial kitchen workers be more effective and efficient in several key areas.

Presented by FastCasual.com

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3 ways to take advantage of the delivery market with ghost kitchens

Time will tell if ghost kitchens are truly sustainable and here to stay, but if you are a restaurant owner, it’s worth taking a look at the various models…

Presented by FastCasual.com

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8 ways to prevent restaurant workers from spreading Hep A

Since the Hepatitis A virus spreads so easily and quickly through food and water, it’s a huge threat for restaurants. It’s critical that restaurants take every…

Presented by FastCasual.com

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How automation can solve restaurant labor problems

High turnover is a lot for restaurant owners and managers to combat, but there is hope, and the answer lies in automation.

Presented by FastCasual.com

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4 steps to a successful restaurant delivery strategy

With so many delivery options and so much competition, how can your restaurant create a successful delivery strategy that differentiates you from your…

Presented by FastCasual.com

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Tork releases online modules to boost foodservice professionals

October 29, 2019

Tork, an Essity brand in workplace hygiene, has launched Reach for the Stars, a free online module series to help foodservice managers and owners improve their…

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5 ways training can help restaurants prevent sexual harassment

Implementing regular, interactive training that’s customized for restaurant operators can help move the conversation from awareness to action to prevention.

Presented by FastCasual.com

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Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

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Miami's Della Bowls staying in business via virtual kitchen

September 24, 2019

Della Bowls, a fast casual concept that began as a food truck in Miami, is partnering with Reef Kitchens to expand its plant-based bowls to more customers in…

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Toast acquires HR/payroll software provider

July 24, 2019

Toast Inc., a restaurant management platform, has acquired StratEx, a provider of HR and payroll software for restaurants, according to a press release.

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HotSchedules teams with Fourth on restaurant/hospitality management solutions

July 10, 2019

HotSchedules, a provider of workforce and inventory management solutions for the restaurant industry, and Fourth, a provider of a hospitality workforce…

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Technology Takes Restaurant Management to the Next Level

A new management platform makes it simpler for operators to track what’s happening in their restaurants.

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Payments startup raises $40M to enhance restaurant division

June 11, 2019

SpotOn Transact LLC, a San Francisco-based payments startup, has raised $40 million in funding to enhance its restaurant division, according to a news release.

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Wow Bao CEO accepts Top 100 award

Cherryh Cansler, VP of Networld Media Group and editor of FastCasual, reveals that Chicago-based Wow Bao took the No. 1 spot on this year's Fast Casual Top 10…

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Star Micronics, Flash Order team up on self-ordering kiosk for foodservice

April 12, 2019

Star Micronics, a POS provider, and Flash Order have collaborated on a system featuring a kiosk, menu wizard and full-featured kitchen display system in which…

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Illinois fire department proposes fire safety rules for food trucks

February 14, 2019

The fire department of Edwardsville, Illinois, is proposing fire safety rules for food trucks.

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Procurant intros blockchain platform for fresh food supply chain

February 7, 2019

Procurant, a software solutions provider for the food industry, has introduced Procurant One, a cloud-based platform that uses blockchain, IoT and mobile…

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Smashburger franchisee to reveal how mobile marketing led to increased sales

January 29, 2019

Standing out and attracting a greater share of customers is a never-ending challenge for all QSR and fast casual restaurants. And a couple of circumstances — a…

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