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Operations Management News & Media

What is driving Kona Ice’s success?

by Kathleen Wood — Founder, K. Wood Partners

Tony Lamb is the Founder and visionary behind Kona Ice, the tropical shaved-ice brand that turned an ice cream truck nightmare into experiences that customers…

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From the boardroom to the prep line: How Stonefire Grill's CEO is fueling legacy growth

by Mandy Wolf Detwiler — Editor, Connect Media

Stonefire Grill CEO David Youngberg joins the Restaurant Operator Podcast to share how his hands-on leadership, people-first culture and strategic use of guest…

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Pizza Brands to Watch 2027 nominations extended to Aug. 28

August 17, 2026

Pizza Marketplace is seeking nominations for its "Pizza Brands to Watch in 2027" special report, aiming to highlight innovators, trailblazers and rising stars…

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Women's Foodservice Forum teams up with Culture Partners for 2026 workshops

August 12, 2026

The Women's Foodservice Forum has partnered with consultancy Culture Partners to provide culture and accountability training to its more than 8,000 members…

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4 misses in Founder-led negotiations

by Kathleen Wood — Founder, K. Wood Partners

Although Founders know their businesses best, their deep emotional investment and daily operational pressures often compromise their negotiating leverage…

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Why Taco Cabana is expanding its franchise beyond the Lone Star State

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler chats with Taco Cabana's director of franchise sales and development, John Ramsay…

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What the data says about restaurant catering today

by Mandy Wolf Detwiler — Editor, Connect Media

As corporate catering transforms into a critical growth engine for the restaurant industry, top brands will share their battle-tested, data-driven playbooks…

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Build your leadership team: The team that reports directly to you

by Kathleen Wood — Founder, K. Wood Partners

True organizational growth and scalability require distinguishing between mere managers and genuine leaders.

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The top 3 priorities for Founder success in 2026

by Kathleen Wood — Founder, K. Wood Partners

To succeed in 2026's highly competitive market, businesses must focus on what matters most: delivering exceptional customer experiences across all channels…

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How Velvet Taco CEO Chris Schultz scales a cult brand without losing its soul

by Mandy Wolf Detwiler — Editor, Connect Media

During his keynote at the Fast Casual Executive Summit in Texas, Chris Schultz will discuss restaurant growth, brand culture, leadership, international…

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The Power of the Rearview Mirror and the Windshield: An activity of reflection and projection

by Kathleen Wood — Founder, K. Wood Partners

Using the metaphor of a vehicle's small rearview mirror and large windshield, columnist Kathleen Wood shares a structured framework designed to briefly…

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The Power of One: Your role as a Founder

by Kathleen Wood — Founder, K. Wood Partners

To successfully escape the "Stuck Zone" and scale a business, a Founder must transition from a hustle-driven operator to an intentional CEO by making three…

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Built to Breakthrough: Unlocking your power

by Kathleen Wood — Founder, K. Wood Partners

To successfully scale their businesses, founders must make non-delegable decisions and commit to a written, structured action plan that simultaneously aligns…

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Got the recipe for success? #QSRNext is looking for industry-leading speakers

June 10, 2026

#QSRNext, our half-day session designed specifically for the busy QSR exec, is seeking speakers for this year's virtual show.

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Inside the tech stack: How Mattenga’s Pizzeria mastered SEO, 8-second reordering

by Mandy Wolf Detwiler — Editor, Connect Media

In this podcast episode, Mattenga’s Pizzeria co-owner Enga Stanfield explains how partnering with owner.com and leveraging technology helped her independent…

Presented by Owner.com

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Built to Breakthrough: Creating CULTs of engagement

by Kathleen Wood — Founder, K. Wood Partners

As the ultimate foundation of business greatness, a strong culture built on clarity, unity, leadership and team commitment serves as an un-duplicable…

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How best friends are building their pizza and brew empire

Joey Freis and Mitchell Millar bought a pizzeria at 21. Now they lead nine restaurants and are getting ready to scale Best Pizza & Brew towards its next…

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Navigating the tightest restaurant real estate market in 20 years

by Cherryh Cansler — Publisher, FastCasual.com

Ebere Anokute, head of retail research for CBRE, during the ICSC real estate conference in Las Vegas, reveals the shifting dynamics of restaurant real estate…

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Built to Breakthrough: Make your brand stand out by being outstanding

by Kathleen Wood — Founder, K. Wood Partners

This installment of the Built to Breakthrough series explains that building a clear, consistent brand with a strong unique strategic position (USP) is…

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The Power of One System: Systematize your standards to scale

by Kathleen Wood — Founder, K. Wood Partners

To transition from a chaotic, founder-dependent business to a scalable enterprise, leaders must define, document and continuously improve a unified operating…

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