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Operations Management News & Media

Table Needs Leads High-Impact Educational Sessions at Food Truck Owners Expo Orlando

Table Needs will lead three educational sessions at the FTO Expo Orlando on Nov. 12-13, 2024, covering food truck ownership mindset, marketing effectiveness…

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How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.

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How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study

Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…

Presented by Ovation Up, Inc.

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Nominations open for Pizza Marketplace's 'Pizza Brands to Watch 2025' report

October 22, 2024

Pizza Marketplace's fourth annual Pizza Brands to Watch 2025 report will highlight pizza brands of note. The nomination deadline is Oct. 31.

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Digital gift card sales surge 7% year over year

October 17, 2024

Overall revenue from gift card sales is up four percent year over year. The number of digital gift cards sold grew 7% in 2023 to make up 34% of the total gift…

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Little Caesars franchisee gone to the dogs

by Mandy Wolf Detwiler — Editor, Networld Media Group

Vicki Dunn-Marshall owns more than 60 Little Caesars units. Her philanthropy project is Pizza Paws, which raises money for police K-9 units.

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Gong cha focuses on quality of tea, customer service

by Mandy Wolf Detwiler — Editor, Networld Media Group

Bubble tea concept Gong cha focuses on the quality of its products and the happiness of its customers.

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Future-proofed multi-cultural beverage concepts expand across higher-ed campuses

Increased globalization of food culture is transforming campus dining. College, universities and their food service partners are launching specialty drink…

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Fast Casual Executive Summit session to delve into third-party delivery

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel of speakers will discuss third-party delivery at the Fast Casual Executive Summit next month in Denver, Colorado.

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TailGate Brewery owner talks perfect pizza, beer pairings

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wesley Keegan, owner of TailGate Brewery, gives insight on how adding pizza to his brewery was the perfect match.

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Slim Chickens CEO gives insight into brand's successes

by Mandy Wolf Detwiler — Editor, Networld Media Group

Tom Gordon is CEO of Slim Chickens, a fast casual chicken brand with more than 280 units.

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How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

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Modern Market Eatery president talks brand excellence, ethos

Modern Market Eatery president and co-founder Rob McColgan talks to podcast host Mandy Detwiler about where the company has been and its future in the fast…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

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Bonchon SVP chats about competing in the chicken market, appealing to Americans

by Mandy Wolf Detwiler — Editor, Networld Media Group

Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken…

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Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

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Pizzaiolo launches signature brand in Dana Point, California

Truly Pizza brings something to the Dana Point, California area that hasn't been seen yet -- a focus on upscale, signature pizza in a warm, inviting atmosphere…

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Why Thermal And Impact Printers Remain Essential In High-Tech Restaurant Operations

Thermal and Impact printers enhance restaurant operations by streamlining front- and back-of-house communications, automating tasks, and decreasing waste.

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PreciTaste's vision AI tech could be a boon for restaurants

Hauke Feddersen, vice president of operations for PreciTaste, showed off its Vision AI technology at the National Restaurant Association Show.

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