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Operations Management News & Media

How Guest Feedback Can Transform Your Restaurant: A Comprehensive Guide

Guest feedback is essential for restaurants to improve operations, boost retention, and enhance the guest experience—but traditional methods like long receipt…

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Modern Market Eatery president talks brand excellence, ethos

Modern Market Eatery president and co-founder Rob McColgan talks to podcast host Mandy Detwiler about where the company has been and its future in the fast…

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ICX Summit: Customer feedback paramount to brands' success

by Mandy Wolf Detwiler — Editor, Connect Media

Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative…

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Cicis Pizza leads buffet-style pizza concept with customer-focused tech

by Mandy Wolf Detwiler — Editor, Connect Media

Pizza Marketplace Editor Mandy Detwiler talks to Jeff Hetsel, president of Cicis Pizza, about what makes the company tick, the technology its leveraging for…

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Bonchon SVP chats about competing in the chicken market, appealing to Americans

by Mandy Wolf Detwiler — Editor, Connect Media

Bonchon SVP of Development Amanda Millikan discusses how the brand's Korean flavors appeal to an American palate and how it fares on the competitive chicken…

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Registration still open for Pizza Leadership Virtual Summit

July 26, 2024

Wednesday marks the 3rd annual Pizza Leadership Virtual Summit, and there's still time to register. Qualified pizza executives and pizzeria owners can register…

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Pizzaiolo launches signature brand in Dana Point, California

Truly Pizza brings something to the Dana Point, California area that hasn't been seen yet -- a focus on upscale, signature pizza in a warm, inviting atmosphere…

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Why Thermal And Impact Printers Remain Essential In High-Tech Restaurant Operations

Thermal and Impact printers enhance restaurant operations by streamlining front- and back-of-house communications, automating tasks, and decreasing waste.

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PreciTaste's vision AI tech could be a boon for restaurants

Hauke Feddersen, vice president of operations for PreciTaste, showed off its Vision AI technology at the National Restaurant Association Show.

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Deel Media offers creative solutions for restaurants

Deel Media is an end-to-end digital signage solutions company designed to offer restaurants content solutions, content creation like food photography and the…

Presented by Deel Media

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Franke Coffee Systems makes it easy for any restaurant to serve consistently great coffee

Tim Cox, marketing manager for Franke Coffee Systems, joins QSRweb.com editor Mandy Wolf Detwiler at the recent National Restaurant Association Show to talk…

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Beyond the POS: HungerRush helps restaurants solve many challenges

FastCasual.com editor Cherryh Cansler caught up with HungerRush's Deepti Mendiratta at the recent National Restaurant Association Show to talk about how the…

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Simplified interface makes HungerRush POS system quick to learn, easy to use

Andrew Howell, solutions engineer at HungerRush, demonstrates how the company's flagship POS platform prioritizes ease of use, making it accessible for users…

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HungerRush partners with restaurants to create better guest experiences

HungerRush VP of Sales Josh Desmond met up with FastCasual.com editor Cherryh Cansler at the recent National Restaurant Association Show to talk about how the…

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How Workstream helps reduce Gen Z turnover

June 11, 2024

Frustrated by high turnover among your Gen Z staff? You're not alone. Recruitment and retention are amongst restaurateurs' biggest complaints. Attracting and…

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Are mobile handheld devices right for your restaurant?

Brian Pickens, product manager at NCR Voyix, talks about the three challenges quick-serve restaurants face that can often be effectively solved through…

Presented by NCR Voyix

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Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

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IHOP, Potbelly, vPromos execs talk loyalty programs at Restaurant Franchising & Innovation Summit

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant leaders from IHOP, Potbelly, The European Pizza Company and vPromos spoke about what makes their loyalty programs tick at the Restaurant Franchising…

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Wetzel's Pretzels franchisee opens unit with brand's Access to Equity program

by Mandy Wolf Detwiler — Editor, Connect Media

Daintry McFadden opened a Wetzel's Pretzels location in an Illinois Macy's department store with the help of the brand's Access to Equity Program. In this…

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How O'Charley's & 99 Restaurants Drive Profits Through Energy Management Outsourcing

Join us for an insightful webinar showcasing the impact of energy savings technology on sustainability and business outcomes. Discover how Ninety-Nine and…

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