Donatos Pizza president, CEO wants it to be the household name in pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Donatos Pizza president and CEO Kevin King talks about his career in the pizza industry and what makes his brand a leader in the category amidst rising pizza…

Guest retention key to restaurant profitability

April 7, 2025

Traditional methods for identifying issues affecting retention, such as delayed surveys with low response rates, potentially biased table visits, and…

Maximizing Guest Retention

Unfortunately, when it comes to identifying issues that affect guest retention, traditional survey methods in restaurants often fall short. So how can…

Presented by Ovation Up, Inc.

Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

Jollibee North America president says company is ready for next-level growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…

Stoner's Pizza Joint CEO talks economy, that kitschy name

by Mandy Wolf Detwiler — Editor, Networld Media Group

Stoner's Pizza Joint CEO John Stetson talks to podcast host Mandy Detwiler about weathering the economy, competing in a saturated market and that eponymous…

Do you know what part of your marketing spend is actually working?

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising & Innovation Summit in Myrtle Beach will look at how brands are wasting their marketing money and how to get the most out…

Clutch Coffee co-founder offers secrets to competing in saturated market

Restaurant Operator Podcast host Mandy Detwiler learns secrets to competing in a saturated coffee market with Darren Spicer, co-founder of Clutch Coffee.

How Earthbar 70X'd Their Feedback Volume

Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…

Presented by Ovation Up, Inc.

Speaker Spotlight: Jeff Todd, Launch Entertainment

Jeff Todd, chief development officer for Launch Entertainment, shares a look at his career, his achievements and industry trends ahead of his appearance at…

Crust Pizza Co. CEO explains operations, building own tech

by Mandy Wolf Detwiler — Editor, Networld Media Group

Editor Mandy Detwiler talks to Crust Pizza Co. CEO and Founder Carl Comeaux about the brand's growth, search for franchisees and building its own POS system…

Speaker Spotlight: David "Rev" Ciancio, Salad House and more

Rev Ciancio, marketing and chief eating officer for Salad House, Crazy Pita, Handcraft Burgers & Brew and Branded Strategic, shares a look at his career, his…

Pizza Marketplace's Top 100 Movers & Shakers nomination deadline extended

by Mandy Wolf Detwiler — Editor, Networld Media Group

The deadline to enter Pizza Marketplace's Top 100 Movers & Shakers List has been extended to Jan. 24.

Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

Speaker Spotlight: Robby Berg, Genghis Grill

Robby Berg, regional director of operations for Genghis Grill, shares a look at his career, his achievements and industry trends ahead of his appearance at…

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

Restaurant365 survey shows labor, sales challenges top 2025 hurdles

December 12, 2024

Food and labor costs increases continue to plague restaurant leaders, with 88% experiencing rising staff expenses compared to 89% in a study last year.

Three emerging gift card trends driving popularity and revenue

As gift cards increasingly become part of the operational strategy, here are three trends emerging in the gift card market that will shape the path forward.

Presented by FastCasual.com

Rush Bowls founder leaves financial world for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Rush Bowls founder Andrew Pudalov…