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Operations Management News & Media

Franchisees talk do-over: What they wish they knew before opening their franchise

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…

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Summer maintenance practices for food trucks

by Sean McCallion — Assistant Director of Operations, Joe Warren & Sons Inc.

The warm weather brings out the customers, but the kitchen needs to have adequate ventilation for worker comfort and the proper functioning of food preparation…

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Monday restaurant worker strike talk grows

April 27, 2017

Strike rumblings are getting louder around a potential restaurant worker job action planned to take place Monday, May 1, including a planned massive labor…

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Kannoli Kings revamps traditional food truck strategy into a winning approach

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Everyone loves cannoli and one New York food truck entrepreneur is making sure his special product stays within easy customer reach when his mobile storefront…

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Company launches platform to lower costs of mobile-ordering deployments

March 21, 2017

Avanti, the company that provided Subway with its mobile-ordering platform, has made it possible for smaller chains to use the same type of system since it…

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3 Ways to Optimize Labor Efficiencies and Cut Costs

Operators are facing high turnover rates and new regulatory pressures, making the task of managing labor costs increasingly more difficult. There are steps…

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