Technology and other foodservice trends to watch in 2019

by Richard Traylor — Writer, WebstaurantStore

Foodservice operators have more business tools than ever thanks to the smartphone. A veteran industry observer offers his insights about helpful technologies…

Squaring the square: White Castle VP tells how brand develops new slider spin-offs

In this podcast, White Castle Vice President Jamie Richardson tells how the brand keeps innovating on that famous little square of beef, while Blockchain Tech…

HyperX Esports Truck to feature food trucks at Super Tailgate Party

January 28, 2019

The HyperX Esports Truck, a mobile competitive gaming arena, will host a football gaming competition from Jan. 31 to Feb. 3 at the Super Tailgate Party. The…

Square introduces free debit card for businesses

January 24, 2019

Square Inc. has announced the launch of Square Card, a free business debit Mastercard that helps businesses manage their cash flow by eliminating the time…

How the rise of third-party delivery, tight labor market forcing foodservice to evolve POS systems

by Cherryh Cansler — Editor, FastCasual.com

Executives from Revel and Toast discuss how relying on third-party delivery companies is forcing fast casual brands to change their POS systems.

Restaurateurs ditching paper manuals for digital training tools

January 8, 2019

Employees armed with mobile tools are happier, better trained and take better care of customers, according to a survey conducted in 2018 by Vanson Bourne on…

ADUSA introduces self-order software for food trucks

January 8, 2019

ADUSA, Inc., a kiosk software provider, has introduced a self-order kiosk application for food trucks, according to a press release. The application, Qi.FT, is…

Pepsico ‘snackbot’ delivers snacks via self-driving vehicles

January 7, 2019

Pepsico, in partnership with Robby Technologies, has introduced snackbot, a self-driving robot that brings snacks and beverages from Hello Goodness, a…

Is your business effectively managing cash?

Remote cash capture technology and automated cash handling can help restaurants streamline cash-handling processes, reduce transportation requirements, gain…

Dubai introduces mobile food testing lab

January 2, 2019

The municipality of Dubai has introduced its first mobile smart food testing laboratory at Global Village to ensure food safety through instant testing…

2018: business management, regulatory challenges and menu innovation led reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the impetus to start a food truck is more from the desire to prepare and serve high quality food, the business side of the business is an area where many of…

Two Events. One Goal. Elevate the Customer Experience

We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the…

Podcast episode 3: Breaking down McDonald's fecal bacteria kiosk screen story

by S.A. Whitehead — Food Editor, Net World Media Group

Host and QSRweb Editor Shelly Whitehead talks with Kiosk Marketplace Editor Elliot Maras about the industry fallout after the McDonald's contaminated kiosk…

Urban Bricks founder on taking a pizza brand beyond the pie

by S.A. Whitehead — Food Editor, Net World Media Group

Host & QSRweb Editor Shelly Whitehead talks with Fast Casual editor, Cherryh Cansler, about Euromonitor's latest restaurant trend data. The spotlight interview…

Houston food truck eschews app, chooses AI Facebook tool

November 29, 2018

Grit Grocery, a farmer's market food truck based in Houston, has added a Facebook chat bot. Users can interact with the chat bot to check the truck's location…

Former I Heart Mac & Cheese manager launches the franchise's first food truck

After managing an I Heart Mac & Cheese restaurant for a year in South Florida, Hector Gonzalez didn't hesitate to tackle the market with a made-to-order food…

Creating Value with Table Tracking Systems

The ability to deliver food to guests quickly and efficiently is a tremendous benefit, but it’s just the first link in the value chain. Learn why brands such…

Checklist for the Effective Outdoor Digital Signage in Retail

by Egor Belenkov — CEO, Kitcast

The retail digital signage is changing the market forever. Offline business owners can now improve their customer engagement and deliver more relevant dynamic…

3 necessities your mobile ordering experience is probably missing

Chris Reid, business development director of Bambora North America, breaks down what all mobile ordering applications must have in order to make customers…

Why 4 is the magic number in customer retention

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Repeat visits are top of mind for every brand but few may realize how critical the fourth customer visit is and why it requires a specific strategy.