Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

2nd annual Pizza Leadership Virtual Summit to aid pizzeria operators with busy schedules

by Mandy Wolf Detwiler — Editor, Networld Media Group

The Pizza Leadership Virtual Summit, hosted by Pizza Marketplace and PDQ Signature Systems, offers pizzeria owners and operators learning opportunities from…

Free webinar to offer tips for recruitment, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

May 23, 2023

Ask any restaurateur what their number one issue in- house is and they're likely to say recruitment and retention. Though more restaurant roles are being…

3 C's in customer experience: Convenience, consistency, connection

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a session at the Restaurant Franchising and Innovation Summit hosted by Networld Media Group, Zach Oates, founder and CEO of Ovation, C.J. Ramirez, EVP and…

Loyalty programs help increase restaurant's bottom line

by Mandy Wolf Detwiler — Editor, Networld Media Group

Loyalty programs have become bigger, better and more intuitive than ever. Rewards programs help a guest feel wanted and special, encourage repeat visits and…

Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

Plant-based ingredients grow on pizza market

by Mandy Wolf Detwiler — Editor, Networld Media Group

The NPD Group forecasts dairy and meat alternatives to grow through 2024 driven almost entirely by Millennials and Gen Zs. Not only are they looking for…

Layne's Chicken Fingers, Consolidated Concepts, Farm Burger execs talk supply chain issues

by Mandy Wolf Detwiler — Editor, Networld Media Group

Four restaurant executives discussed challenges with supply chains at the Fast Casual Executive Summit in Indianapolis, Indiana.

How Zalat Pizza exclusively uses third-party delivery with success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Arguing the pros and cons of using third-party delivery services can be futile. Many restaurateurs agree that you simply need to be on these platforms if you…

Tips for attaining a higher standard of kitchen hygiene

by Mandy Wolf Detwiler — Editor, Networld Media Group

Proper cleaning, storage and prep can avoid foodborne illnesses and bacteria growth on foods.

sweetgreen CMO talks future of restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Daniel Shlossman, chief marketing officer for sweetgreen, said digital is the wave of the future in the opening keynote address at the Fast Casual Executive…

6 ways to battle supply chain issues

by Mandy Wolf Detwiler — Editor, Networld Media Group

Supply chain issues continue to plague foodservice operators. Here are tips to ease the pain.

How food truck operators can best handle extreme customization in apps, websites

by Mandy Wolf Detwiler — Editor, Networld Media Group

Apps and websites have grown more intuitive and better working, but there is a tipping point. Here's what food truck operators should know to avoid hyper…

Webinar deep dives into restaurant recovery data

by Mandy Wolf Detwiler — Editor, Networld Media Group

The restaurant industry is slowly recovering. R.J. Hottovy of Placer deep-dives into the statistics and offers a glimpse into the mechanisms behind the…

Webinar to show how two restaurant owners solved their sales tax dilemmas

by Mandy Wolf Detwiler — Editor, Networld Media Group

Got problems with your taxes? A free webinar sponsored by DAVO will teach attendees a bevy of tax-related solutions.

Zoup Eatery, Bonchon, Asian Box leaders discuss hiring, retention best practices

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hiring and retention remains a critical issue plaguing the restaurant industry today. A panel of experts at the Restaurant Franchising & Innovation Summit…

Webinar deep dives into modern loyalty programs

by Mandy Wolf Detwiler — Editor, Networld Media Group

Transactions are just the tip of the loyalty iceberg. This webinar deep-dives below the surface to explain how to get more out of your rewards program.

Marketing tips from top restaurant brand leaders

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel discussion at the Restaurant Franchising and Innovation Summit examined ways to market without breaking the budget.

Wow Bao leader talks career growth, how ghost kitchens can drive success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wow Bao CEO Geoff Alexander kicked off the Restaurant Franchising and Innovation Summit in Nashville, Tennessee, being held March 30 through April 1, with a…