Popeyes, FAT Brands execs talk about challenges facing women in the lead

by Mandy Wolf Detwiler — Editor, Connect Media

October 31, 2023

A session titled "Women in the Lead" will bring together two remarkable leaders in the food industry, Amy Alarcon and Jenn Johnston, to discuss their journeys…

Text marketing highly effective for pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Pizza Marketplace Podcast, editor Mandy Wolf Detwiler speaks with Shane Murphy, co-founder and CEO of Boostly, about the effectiveness…

Qdoba exec to speak about restaurant evolution at one-day QSR event

by Mandy Wolf Detwiler — Editor, Connect Media

Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the…

Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

#QSRNext Keynote: Unlocking the secrets of menu innovation with Frisch's CEO

by Mandy Wolf Detwiler — Editor, Connect Media

James Walker, CEO of Frisch's, will give the keynote address on menu innovation at the #QSRNext half-day event for restaurant executives on Nov. 8 at 10 a.m.

Haven Hot Chicken wins The Perfect Pitch at the Fast Casual Executive Summit 2023

by Mandy Wolf Detwiler — Editor, Connect Media

Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9.

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Connect Media

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

How to make, sell creative pizzas in modern industry

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Pizza Marketplace Podcast, Pizza Marketplace editor Mandy Wolf Detwiler catches up with Andrew Scudera Jr., owner of The Original…

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Connect Media

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

Craft cocktails: How to elevate the art of mixology

by Mandy Wolf Detwiler — Editor, Connect Media

In recent years, the world of cocktails has witnessed a renaissance of sorts, with a growing appreciation for the art and science of mixology. Craft…

Pizzaiolo shares tips to make dough stand out

by Mandy Wolf Detwiler — Editor, Connect Media

Most dough consists of flour, salt, yeast and water. But it's what you add to your dough that really adds the flavor.

Deep dive into restaurant food waste, sustainability challenges

by Mandy Wolf Detwiler — Editor, Connect Media

In a world where gastronomical delights intertwine with pressing environmental concerns, our plates hold the power to shape the future.

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Connect Media

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

Pizza survey shows what customers want from their favorite pizzerias

by Mandy Wolf Detwiler — Editor, Connect Media

In a survey of 403 people, 100% said they had ordered pizza, either for delivery by pick up. No longer are customers using the telephone to place their orders.

2nd annual Pizza Leadership Virtual Summit to aid pizzeria operators with busy schedules

by Mandy Wolf Detwiler — Editor, Connect Media

The Pizza Leadership Virtual Summit, hosted by Pizza Marketplace and PDQ Signature Systems, offers pizzeria owners and operators learning opportunities from…

Free webinar to offer tips for recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

May 23, 2023

Ask any restaurateur what their number one issue in- house is and they're likely to say recruitment and retention. Though more restaurant roles are being…

3 C's in customer experience: Convenience, consistency, connection

by Mandy Wolf Detwiler — Editor, Connect Media

In a session at the Restaurant Franchising and Innovation Summit hosted by Networld Media Group, Zach Oates, founder and CEO of Ovation, C.J. Ramirez, EVP and…

Loyalty programs help increase restaurant's bottom line

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs have become bigger, better and more intuitive than ever. Rewards programs help a guest feel wanted and special, encourage repeat visits and…

Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Connect Media

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

Plant-based ingredients grow on pizza market

by Mandy Wolf Detwiler — Editor, Connect Media

The NPD Group forecasts dairy and meat alternatives to grow through 2024 driven almost entirely by Millennials and Gen Zs. Not only are they looking for…