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Valerie Gritton

Recent Contributions


Olo app launches to 40M users

by Valerie Gritton — Editor, Pizza Marketplace

Building on Olo’s evolution from consumer-facing startup to restaurant technology provider, thenew Olo app offers a streamlined alternative to third-party…

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FCES keynote: To go far, go together

by Valerie Gritton — Editor, Pizza Marketplace

Chicken Salad Chick’s story shows that scaling successfully isn’t necessarily about moving faster or constantly reinventing the brand. It’s about knowing what…

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Why Dillas Quesadillas simplified its menu to prepare for growth

by Valerie Gritton — Editor, Pizza Marketplace

Dillas Quesadillas is simplifying its menu to improve speed, accuracy and the customer experience as it prepares for future growth. In this episode of the…

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Webinar: Order accuracy as the next loyalty battleground

by Valerie Gritton — Editor, Pizza Marketplace

In this “Accuracy is the New Loyalty” webinar, Star Micronics’ Craig Kaliebe discusses how labeling, smart scales and other verification tools help operators…

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The restaurant of tomorrow takes center stage at #QSRNext 2026

by Valerie Gritton — Editor, Pizza Marketplace

#QSRNext 2026 will bring together restaurant executives and industry leaders to explore the forces reshaping quick service, including AI, drive-thru…

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Me, Ted Lasso and something in common

by Valerie Gritton — Editor, Pizza Marketplace

Twenty years ago, I started my career in restaurant journalism. Now, I’m back where it all began as the editor of QSRWeb and Pizza Marketplace.

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