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Customer Experience News & Media

Pre-cut melon salmonella outbreak sickens 117: What foodservice operators should do to protect customers

April 26, 2019

Following an April 12 recall of assorted melons by Indiana-based company, Caito Foods LLC, the FDA and U.S. Centers for Disease Control and Prevention are…

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Kentucky food truck under attack over T-shirt slogan

April 23, 2019

The Belle's Smokin' BBQ food truck, which operates in Kentucky, is under social media fire and being criticized for a T-shirt it sells that states "I support…

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Chicken wing food truck finds a waiting audience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Wing It On, a chicken wing chain, has found the demand waiting for its Wing It On Wheels food truck. The company has found the food truck a profitable add-on.

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Making marketing magic: using social media to grow your catering sales

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Social media has delivered new marketing opportunities for restaurants, but it has also raised the bar, especially since customers now expect catering services…

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Wayback Burgers introduces electric delivery and on-site cooking vehicle

March 22, 2019

Wayback Burgers, the Cheshire, Connecticut-based burger chain, has developed a 5.5- by 8-foot electric vehicle that delivers food and brings a kitchen to the…

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Catering an upcoming spring event? Tips to consider

by Richard Traylor — Writer, WebstaurantStore

When planning on cooking for a crowd, be sure to plan meticulously and design your menu with crowd-pleasing and easy-to-prepare meals to make the process go…

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Home Chef to begin 20-city food truck tour

February 25, 2019

Home Chef, a meal kit provider, will begin a 20-city food truck tour on March 2 at Mariano's in Wheaton, Illinois, according to CBS Chicago. The truck will…

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Deadline nearing for food truck rodeo T-shirt contest

February 15, 2019

Those interested in submitting a design for the Rollin' on the River Food Truck Rodeo T-shirt contest have just about two weeks as the deadline is Feb. 28.

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Dippin' Dots exec gives out the scoop on 'Ice Cream of the Future's' future

In this week's podcast, Dippin' Dots gives listeners an inside look at how the brand uses the power of diversification to further sales and market reach, while…

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How food trucks innovate for Valentine’s Day

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Food Truck Operator reached out to food trucks nationwide to find out what specials they hope people will use to delight their spouse or significant other.

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Social media savvy puts Atlanta's hot new vegan food truck on the map

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Pinky Cole knew nothing about food trucks when she launched the Slutty Vegan. But she had a mission and a lot of social media savvy, which has made her food…

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Square introduces free debit card for businesses

January 24, 2019

Square Inc. has announced the launch of Square Card, a free business debit Mastercard that helps businesses manage their cash flow by eliminating the time…

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Food trucks pitch in to help federal government shutdown victims

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Food trucks nationwide have responded to the need to help out federal employes who have gone without paychecks due to the partial government shutdown.

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Taking a chopped salad QSR on the road: Chop Stop CEO talks brand expansion

by S.A. Whitehead — Food Editor, Net World Media Group

Can a meat-and-potatoes guy’s chopped salad QSR survive outside of Southern California? Podcast spotlight interviewee Mark Kulkis is convinced of that fact as…

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Nashville food truck offers free food to workers furloughed by government shutdown

January 17, 2019

A Nashville, Tennessee, food truck is offering free burgers today, Thursday, to federal employees who have been affected by the government shutdown, according…

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NRF convention attendees brave the cold for lunch at Food Truck Alley

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

NRF Big Show attendees got a chance to taste local food truck fare at lunchtime in an area designated as Food Truck Alley. Many attendees braved the cold to…

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Taco trucks feed striking Los Angeles teachers

January 16, 2019

Los Angeles taco trucks have braved the rain to feed striking teachers, according to the Los Angeles Times. 

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Pepsico ‘snackbot’ delivers snacks via self-driving vehicles

January 7, 2019

Pepsico, in partnership with Robby Technologies, has introduced snackbot, a self-driving robot that brings snacks and beverages from Hello Goodness, a…

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Dubai introduces mobile food testing lab

January 2, 2019

The municipality of Dubai has introduced its first mobile smart food testing laboratory at Global Village to ensure food safety through instant testing…

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2018: business management, regulatory challenges and menu innovation led reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the impetus to start a food truck is more from the desire to prepare and serve high quality food, the business side of the business is an area where many of…

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