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Customer Experience News & Media

NRF convention attendees brave the cold for lunch at Food Truck Alley

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

NRF Big Show attendees got a chance to taste local food truck fare at lunchtime in an area designated as Food Truck Alley. Many attendees braved the cold to…

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Taco trucks feed striking Los Angeles teachers

January 16, 2019

Los Angeles taco trucks have braved the rain to feed striking teachers, according to the Los Angeles Times. 

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Pepsico ‘snackbot’ delivers snacks via self-driving vehicles

January 7, 2019

Pepsico, in partnership with Robby Technologies, has introduced snackbot, a self-driving robot that brings snacks and beverages from Hello Goodness, a…

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Dubai introduces mobile food testing lab

January 2, 2019

The municipality of Dubai has introduced its first mobile smart food testing laboratory at Global Village to ensure food safety through instant testing…

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2018: business management, regulatory challenges and menu innovation led reader interest

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As the impetus to start a food truck is more from the desire to prepare and serve high quality food, the business side of the business is an area where many of…

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‘Mini food trucks’ to take orders on demand in Connecticut

December 28, 2018

Uncle Willie's Smokehouse BBQ restaurant in West Haven, Connecticut, will close for good Saturday, but it marks the beginning of an expansion plan that…

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Kansas food truck to provide healthy, affordable food to underserved areas

December 27, 2018

The Dotte Mobile Grocer's Mobile Market Community Council plans to introduce a food truck to provide healthy and affordable food in Kansas communities that do…

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Two Events. One Goal. Elevate the Customer Experience

We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the…

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Reasons to augment your menu for the holidays

You'll be rewarded with satisfied customers, higher profits  and rejuvenated employees.

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3 Baltimore food trucks to open brick-and-mortar tavern

December 6, 2018

Three food trucks — Dizzy Cow Pizzeria, The Green Bowl and the Smoking Swine — have teamed to open a brick-and-mortar restaurant and tavern at 3432–34 S.

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Entrepreneurs open food truck park in Evans, Colorado

November 28, 2018

Business partners Belen Diez Blazquez and Rolando Marroquin have opened The Yard at 3520, a food truck park in Evans, Colorado. The pair also have renovated a…

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Creating Value with Table Tracking Systems

The ability to deliver food to guests quickly and efficiently is a tremendous benefit, but it’s just the first link in the value chain. Learn why brands such…

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Eagles QB launches food truck with a spiritual focus

November 26, 2018

Eagles quarterback Carson Wentz hopes to feed both body and spirit with his newly launched food truck, Thy Kingdom Crumb. 

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3 necessities your mobile ordering experience is probably missing

Chris Reid, business development director of Bambora North America, breaks down what all mobile ordering applications must have in order to make customers…

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Food truck helps Washington State barbecue operation expand

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A food truck has played an important role in Ron Swanby's expanding barbecue catering business. The operation also includes a permanent barbecue pit and…

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A La Cart food truck park debuts in downtown Orlando

November 20, 2018

Food truck park A La Cart is open for business in downtown Orlando and owners April and Dustin Williams hope diners will enjoy the venue, which is modeled…

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Utah food truck hub offers amenities to diners, operators

November 19, 2018

Food truck lovers in Salt Lake County's South Jordan area now have a warm and comfortable dining area where they can enjoy their meal.

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Why 4 is the magic number in customer retention

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Repeat visits are top of mind for every brand but few may realize how critical the fourth customer visit is and why it requires a specific strategy.

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Texas food truck village celebrates the holidays

November 16, 2018

The second annual Christmas food truck village in Corpus Christi, Texas, is all about celebrating the holiday.

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Mobivity completes acquisition of Belly digital loyalty solution

November 16, 2018

Mobivity Holdings has completed its acquisition of digital loyalty solution Belly, expanding Mobivity's customer engagement platform to more than 2,000 retail…

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