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Customer Experience News & Media

Seattle pair parlay Korean taco truck into brick-and-mortar chain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Roz Edison and Kamala Saxton got into the food truck business at the right time in 2009, despite little formal business experience. Having a clear focus on the…

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The 5 best types of customer loyalty programs for food trucks

by Garrett Oden — Freelance Copywriter, Garrett Oden Copywriting

The expansion of mobile payment has increased customer expectations for loyalty rewards for nearly all types of purchases. Fortunately, food trucks have…

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Cousins Maine Lobster co-founder describes successful journey in TV interview

April 16, 2018

Jim Tselikis, co-owner and co-founder of Cousins Maine Lobster, and co-author of a book about the company's success, discussed his journey growing from one…

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Booking services help more clients find food trucks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Booking services help clients find food trucks to serve regular meals as well as special catering events. The companies, which typically charge the food truck…

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A mission to help leads a Texas family into mobile food

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Starting a food truck has been an intense educational experience for a Texas family with no prior foodservice background. Entering their third year, Steve and…

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Ritual social ordering app launches nationwide

January 25, 2018

Ritual, a social ordering app that connects users to their favorite local eateries, announced that it has launched nationally in the U.S., according to a press…

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Dubai firm to debut food 'truck' that floats on water

January 24, 2018

Aquatic Architects Design Studio, a Dubai-based architectural service provider focused on water and floating structures, plans to introduce the world's first…

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American West museum to present 'Chuck Wagons: The First Food Trucks'

January 18, 2018

The Autry Museum of the American West is presenting "Autry Flavors – Chuck Wagons: The First Food Trucks" on Friday Jan. 26 at 7 p.m. at The Autry in Griffith…

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'Grocery on wheels' makes its debut

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the…

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Miami food truck hub offers mobile ordering app

January 4, 2018

Customers at the Wynwood Yard, home to more than a dozen semi-permanent food trucks in Miami, can now use an ordering app instead of standing in line and…

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Influencer of the Year: Keith Hill, I Love Bacon

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Keith Hill believes the food truck industry is becoming more competitive and needs more educational resources to help entrepreneurs succeed. This is why he…

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11 menu trends going mainstream in 2018

Now trending: Detroit-styled pizza, Vibrantly colored drinks and salads, soft-serve ice cream coming in innovative flavors and a focus on mushroom-centric…

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Food truck in Hawaii mentors students

January 2, 2018

Students at Kealakehe High School are learning the food truck business under a public-private partnership at Kua Bay in Hawaii, according to the Hawaii Tribune…

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POS solution for food trucks powered by beacon technology

December 28, 2017

Bleu, a provider of a point-of-sale system, offers a contactless payment solution for food trucks that is powered by beacon technology, according to product…

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Technology, social media topics lead top 10 stories in 2017

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Stories about social media and technology tools were the most-read articles in 2017, the inaugural year for Food Truck Operator. An analysis of the 10 stories…

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Des Moines food truck hall introduces ordering app

December 12, 2017

The Hall DSM, a recently opened dining concept in Des Moines, Iowa, that combines food trucks and a bar at The Foundry in Valley Junction, has introduced an…

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Food, beverage experiences top 'intangible gifts' this holiday season

December 5, 2017

Food and beverage experiences topped the list of "intangible gifts" that consumers plan to purchase this holiday season, according to a recent survey by the…

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Virtual food truck delivery service comes to Cleveland

November 30, 2017

A virtual food truck meal delivery service called ClusterTruck is coming to Cleveland, according to Cleveland 19 News.

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Seoul Taco: A food truck entrepreneur success story

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A passion for food, combined with a desire to improve his lot in life and a little luck propelled David Choi, the son of Korean immigrants, to launch Seoul…

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Visa to award food trucks $10,000 for going cashless

November 20, 2017

Visa will award up to $500,000 to 50 food truck, restaurant or café small businesses ($10,000 per winner) that best answer the question, "How could going…

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