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Customer Experience News & Media

Food truck marketplaces play a growing role for the emerging food truck industry

by Erik Chan — Ceo, OrderParrot

Food truck marketplaces help food trucks solve the location problem by securing the rights required for the trucks to operate on their premises. They also…

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CONNECT Summit to tackle mobile technology's impact on restaurants, retail

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

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Restaurants realizing importance of mobile payments and loyalty

by Will Hernandez — Editor, NetWorld Media Group

Loyalty and order-ahead-and-pay are becoming the standard in the industry.

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Elo teams with Star Micronics to bolster POS

May 9, 2017

Star Micronics, a provider of point of sale and proof of transaction technology, has partnered with Elo, a supplier of touchscreen solutions, to provide a new…

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The anti-app: why messaging is the new loyalty program

More than 60 percent of smartphone users download an average of zero apps every month, and most of those are opened only once. Roughly 75 percent of consumers…

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One key to food truck success: the right mobile POS

An investment in a POS system should be weighed against better customer service and savings in labor and inventory management.

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Modern Market loyalty app lets customers order, pay and earn rewards

May 2, 2017

Modern Market, a fast casual restaurant, has introduced a new loyalty app that lets customers order, pay and earn rewards. The app is available in the App…

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Wild Garden Foods food truck tour coming to Chicago May 15-18

April 28, 2017

Wild Garden Foods will conduct a four-day food truck tour May 15-18 throughout Chicago to  share its love of Mediterranean food by giving back to the community…

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[INFOGRAPHIC]: Why Food Truck Businesses Are Revving Up

Food trucks are the fastest-growing channel in today's foodservice industry. Download this infographic to find out why food trucks are so attractive.

Presented by FoodTruckOperator.com

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E. coli outbreak closes food truck and restaurant in Boston area

April 14, 2017

An outbreak of E. coli, a bacteria causing foodborne illness, has shuttered Chicken & Rice Guys locations across the Boston area, including the chain's…

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Lake County, Illinois Fairgrounds to host first Food Truck Frenzy April 22

April 13, 2017

Bacon jalapeno grilled cheese sandwiches, rice balls and braised beef and sauerkraut pierogi are just some of the dishes expected to be on the menu during Lake…

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Operators and vendors join forces to set supply chain best practices

April 12, 2017

Foodservice supply chain company, HAVI, has joined with the International Foodservice Manufacturers Association, food industry consultants at Kinetic12 and…

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Is your food truck the winner of the 'Perfect Pitch?'

by Cherryh Cansler — Editor, FastCasual.com

We are accepting entries for our third annual competition, The Perfect Pitch — aimed at owners of new fast casual concepts looking to pitch their brands to a…

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Kannoli Kings revamps traditional food truck strategy into a winning approach

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Everyone loves cannoli and one New York food truck entrepreneur is making sure his special product stays within easy customer reach when his mobile storefront…

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Food Truck Alley returns to Alpharetta, Georgia

April 12, 2017

Old Roswell Street in Alpharetta, Georgia will be filled with sights and scents of palatable offerings as it transforms into Food Truck Alley beginning on…

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Food Truck Lobby Day coming to Olympia, Washington

April 11, 2017

More than 2,000 people are expected to indulge in a smorgasbord of foods when the 2017 Food Truck Lobby Day takes over the Capitol Campus in Olympia…

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First 'PopTruck' expands Doc Popcorn’s brand in the Twin Cities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A popcorn store owner finds a food truck enhances brand awareness and brings additional sales. The franchise organization is considering making it available to…

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Food Truck Tuesday returns to Buffalo, New York on Apr 11

April 6, 2017

Larkinville's Food Truck Tuesday kicks off on Apr. 11 and continues through Oct. 3 (with the exception of July 4), 5 to 8 p.m. in Buffalo, New York, according…

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Pressure grows to make restaurant kiosks 'disability-friendly'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A recent lawsuit on behalf of a blind customer against Eatsa, a restaurant that uses self-order kiosks, has put the kiosk industry in the spotlight.

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Fast insights on crisis management, leadership development and restaurant/retail partnerships

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Restaurant Franchising & Innovation Summit in Dallas got down to business with fast insights in three key business management areas.

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