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Customer Experience News & Media

65 trucks expected at Winston-Salem food truck festival Saturday

April 5, 2017

The annual Burke Street Food Truck Festival will be from 3 to 8 p.m. Saturday on Burke Street in downtown Winston-Salem, North Carolina, according to a press…

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Food Truck Friday returns to Pasco, Washington

April 5, 2017

Pasco, Washington's Food Truck Friday program returns for its third season Friday, April 7, behind Viera's Bakery in downtown Pasco, according to the Tri-City…

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Second annual Pensacola Hot Wheels Food Truck Festival coming Apr. 22

April 4, 2017

Pensacola Habitat for Humanity announced the second annual Pensacola Hot Wheels Food Truck Festival on Apr. 22, according to The Pensacola News Journal.

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Haddonfield, New Jersey spring/summer event returns, featuring 15 food trucks

April 4, 2017

Haddonfield Night Market in Haddonfield, New Jersey returns on Thursday, June 8 to September 7, bringing back open air fun and food favorites to Kings Highway…

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Food trucks and restaurants – a symbiotic relationship

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While many limited service restaurants are clearly interested in expanding into food trucks, veteran food truck operators are using the skills they develop on…

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Texas Food Truck Showdown draws 20,000 to Waco

April 3, 2017

Heritage Square buzzed Saturday, attracting crowds of locals and visitors for the third annual Texas Food Truck Showdown, according to The Waco Tribune-Herald.

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Food trucks ready for upcoming Toyota Grand Prix in Long Beach

April 3, 2017

While people attend the Toyota Grand Prix of Long Beach April 7-9 to see fast cars race at breakneck speeds around the track, many race fans will also check…

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C-Speak: PDQ president using tech to get rid of the back office

PDQ President Steve Erickson and David Cantu, co-founder of HotSchedules, discuss how the brand uses technology to control operations and deliver better…

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‘Food Truck Frenzy’ motors into Macon, Georgia

March 31, 2017

This weekend's Food Truck Frenzy in Macon, Georgia will bring a variety of flavors to the Cherry Blossom Festival, with savory and sweet dishes being offered…

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Myrtle Beach welcoming food truck festival

March 31, 2017

The Myrtle Beach, South Carolina, Food Truck Festival starts Saturday. Running from 11 a.m. to 7 p.m., it will include all-day entertainment, a beer garden…

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Heard at the Summit: Attendees share insights, pain points and keys to success

by Cherryh Cansler — Editor, FastCasual.com

Restaurant Franchising and Innovation Summit attendees discuss everything from bunnies to BS.

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The plant-based burger that 'bleeds' like rare beef

by S.A. Whitehead — Food Editor, Net World Media Group

It bleeds on the plate like a rare-cooked beef burger, tastes like a patty of ground beef but is produced with a mere sliver of the resources used to produce…

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5 ways to improve your mobile-ordering experience

Adoption is so high that mobile ordering is expected to be a $38B business by 2020 among QSR chains alone.

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BuzzFeed exec schools restaurateurs on mastering customer engagement

Jennifer Klawin, SVP, brand strategy, West Coast for BuzzFeed, shared social media tips with restaurateurs.

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Ode to the taco: Why the old-school menu item is trending

Tacos aren't new, but they are trendier than ever. Here's why.

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New restaurant rating system focuses on economic impact

February 14, 2017

Food industry veteran Sara Brito and entrepreneur Jeff Hermanson have collaborated to create a new rating system for all restaurants based on economic impact…

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3 Ways to Optimize Labor Efficiencies and Cut Costs

Operators are facing high turnover rates and new regulatory pressures, making the task of managing labor costs increasingly more difficult. There are steps…

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Keys to Your Next POS Purchase: POS Advice from Restaurant Operators

When choosing a point of sale system for a pizzeria, hearing the experiences of other operators can be invaluable.

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