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Customer Experience News & Media

Brewer, distillery clash with restaurants over food truck hosting

October 25, 2018

Downtown restaurant owners in the Detroit suburb of Royal Oak, Michigan, are unhappy with a brewer and distiller who want to bring food trucks downtown to…

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Surf City, North Carolina, considers opening streets to food trucks

October 22, 2018

Surf City, North Carolina, is reconsidering its food truck regulations following the opening of a brewery that has been allowing food trucks to operate on its…

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Dunkin' Donuts' loyalty program to be dissected during free webinar

October 1, 2018

When it comes to loyalty programs, Dunkin' Donuts and its DD Perks rewards platform check just about all the boxes. And to help other brands learn from the…

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Jersey Mike's, Chipotle among powerhouse brands to discuss innovative training methods

by Cherryh Cansler — Editor, FastCasual.com

Executives from Chipotle, Jersey Mike's, Holler & Dash and Rise Biscuits Donuts will weigh in on how and when to upgrade training methods.

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Detroit food truck refuses to serve law enforcement

September 10, 2018

A Detroit food truck owner has reportedly refused to serve law enforcement officials, claiming she and most of her customers don't feel safe around them…

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South Carolina nonprofit restaurant raises money for food truck to provide free meals

August 27, 2018

The Community Café, a nonprofit organization that has been serving free meals from churches in York County, South Carolina, since 2010, has raised close to…

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Food truck sells discounted food to commuters stranded by fatal Southern California tanker crash

August 27, 2018

A food truck went into action serving discounted food to commuters who were stuck on the 105 Freeway in Hawthorne, California — some for more than two hours …

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Travel website entices visitors with popular Caribbean food trucks

Internatitonal travel website coffeemeetsbeach.com entices travelers to the Caribbean by highlighting some of the region's most popular food trucks on its…

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Gluten-free food trailer gains a foothold through trial and error

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Once he realized there was a strong demand for his gluten-free food trailer, entrepreneur Brian O'Konek had to learn every aspect of the mobile food business…

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Food trucks not just for millennials, Vermont retirement community says

August 16, 2018

Wake Robin, a continuing care retirement community in Shelburne, Vermont, is welcoming food trucks as the millennial trend of eating out while saving a few…

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Foodservice veterans to share sustainability secrets at Fast Casual Executive Summit

Core Life Eatery President Scott Davis will join Flatbread Grill co-founder and CMO Gonca Esendemir and Asian Box CEO Mike Speck to discuss all things…

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Job Corps food truck serves Colorado firefighters

August 7, 2018

The Boxelder Job Corps Mobile Kitchen, a 53-foot semi trailer with a kitchen, recently served firefighters in Colorado who were fighting a fire, according to…

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Chicago students learn work skills on food truck

August 7, 2018

More than a dozen fifth graders took over a food truck on the University of Chicago campus to sell a "creamy paradise" dessert as part of an educational…

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Sodexo teams with Missouri school district on educational food truck

July 30, 2018

The Francis Howell School District in St. Charles, Missouri, has teamed with its foodservice provider, Sodexo, to launch a food truck as part of the district's…

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Are fashion trucks the latest retail trend?

by Will Hodgskiss — CEO, Venture Food Trucks

Taking their cue from their food truck brethren, fashion trucks are mobile boutiques that have the option to travel from one location to another, opening their…

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The Power of VEN-U Sensors

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

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Versatile POS supports expansion for Mexico City barbecue entrepreneurs

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The success of their first restaurant encouraged the owners of Pinche Gringo to open a second restaurant in 2017. An enhanced customer display system enabled…

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6 ways to get more traffic to your food truck without a huge marketing budget

by Genna Gold — Senior Manager of Business Outreach, Yelp

Yelp's senior manager of business outreach explains the tools on Yelp to help food truck operators improve customer relations and gain more business.

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Foodservice success: How metrics differ for limited and full service

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ambiance — the look and feel of the service environment — has emerged as a critical factor in guest satisfaction, according to research presented at the…

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Food trucks offer discounts for National Food Truck Day

June 29, 2018

June 29 was National Food Truck Day. Food trucks nationwide offered special discounts and customers post pictures of their meals on Facebook and Instagram. The…

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