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Customer Experience News & Media

Food truck sells discounted food to commuters stranded by fatal Southern California tanker crash

August 27, 2018

A food truck went into action serving discounted food to commuters who were stuck on the 105 Freeway in Hawthorne, California — some for more than two hours …

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Travel website entices visitors with popular Caribbean food trucks

Internatitonal travel website coffeemeetsbeach.com entices travelers to the Caribbean by highlighting some of the region's most popular food trucks on its…

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Gluten-free food trailer gains a foothold through trial and error

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Once he realized there was a strong demand for his gluten-free food trailer, entrepreneur Brian O'Konek had to learn every aspect of the mobile food business…

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Food trucks not just for millennials, Vermont retirement community says

August 16, 2018

Wake Robin, a continuing care retirement community in Shelburne, Vermont, is welcoming food trucks as the millennial trend of eating out while saving a few…

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Foodservice veterans to share sustainability secrets at Fast Casual Executive Summit

Core Life Eatery President Scott Davis will join Flatbread Grill co-founder and CMO Gonca Esendemir and Asian Box CEO Mike Speck to discuss all things…

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Job Corps food truck serves Colorado firefighters

August 7, 2018

The Boxelder Job Corps Mobile Kitchen, a 53-foot semi trailer with a kitchen, recently served firefighters in Colorado who were fighting a fire, according to…

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Chicago students learn work skills on food truck

August 7, 2018

More than a dozen fifth graders took over a food truck on the University of Chicago campus to sell a "creamy paradise" dessert as part of an educational…

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Sodexo teams with Missouri school district on educational food truck

July 30, 2018

The Francis Howell School District in St. Charles, Missouri, has teamed with its foodservice provider, Sodexo, to launch a food truck as part of the district's…

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Are fashion trucks the latest retail trend?

by Will Hodgskiss — CEO, Venture Food Trucks

Taking their cue from their food truck brethren, fashion trucks are mobile boutiques that have the option to travel from one location to another, opening their…

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The Power of VEN-U Sensors

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

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Versatile POS supports expansion for Mexico City barbecue entrepreneurs

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The success of their first restaurant encouraged the owners of Pinche Gringo to open a second restaurant in 2017. An enhanced customer display system enabled…

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6 ways to get more traffic to your food truck without a huge marketing budget

by Genna Gold — Senior Manager of Business Outreach, Yelp

Yelp's senior manager of business outreach explains the tools on Yelp to help food truck operators improve customer relations and gain more business.

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Foodservice success: How metrics differ for limited and full service

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ambiance — the look and feel of the service environment — has emerged as a critical factor in guest satisfaction, according to research presented at the…

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Food trucks offer discounts for National Food Truck Day

June 29, 2018

June 29 was National Food Truck Day. Food trucks nationwide offered special discounts and customers post pictures of their meals on Facebook and Instagram. The…

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How to achieve success with a customer loyalty app

A loyalty app is so much better than just a loyalty program at helping a food truck increase the frequency of customer visits and the average transaction…

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How a mobile app wins millennials’ loyalty

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Hank and Harry's Delicatessen in Miami was able to get 1,400 downloads for its mobile ordering app. The app allows the company to market to customers and has…

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How to turn customer feedback (positive or negative) into more revenue

There's a reason servers have been trained to stop by mid-course to ask how everything is going — it increases tips. In a modern world, tech can extend this…

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Survey: Consumers spending less at restaurants

May 25, 2018

Americans are looking to not only spend less during restaurant visits, but also hope to dine out less frequently this year, according to a survey by…

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Self-order technology options expand, challenging foodservice operators still using legacy POS

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

New foodservice technologies — including self-order kiosks, mobile ordering and EMV-enabled payment systems — are being introduced at a rapid pace. Operators…

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Southern California crepes food truck expands into multifaceted foodservice business

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

After starting out as a provider of tabletop crepes, Crepes Bonaparte expanded into catering, food trucks, a food truck booking service and, eventually, a…

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