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Technology Features

4 tech options to help manage labor shortages

Restaurants hoping to keep up staffing levels must pay more, which means cutting food and labor costs. Automating kitchen tasks, transforming customer phones…

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A look at the hottest tech trends of 2022

by Cherryh Cansler — Publisher, FastCasual.com

Restaurants are investing in technology to conquer a plethora of challenges including labor shortages and food safety concerns.

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Most read Food Truck Operator news, features of 2021

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top interests for Food Truck Operator readers in 2021 were food trends, news of ‘The Rock’ truck and the growing development of food truck parks across the…

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Smashburger, Teriyaki Madness leaders talk AI, customer engagement strategies

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leaders from Zunzi’s, Smashburger and Teriyaki Madness shared insight and best practices when it comes to building customer-focused marketing campaigns during…

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5 kitchen trends shaping restaurants' future

Scott Heim, divisional president of  Evo Inc. reveals five kitchen trends shaping restaurants' future.

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Fast casual leaders: Off-premise dining more important than ever

by Mandy Wolf Detwiler — Editor, Connect Media

Three restaurant executives discussed the rise of off-premise dining during the COVID-19 pandemic at the recent Fast Casual Executive Summit in Charlotte…

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Google still top restaurant search tool, false reviews remain challenging

by Mandy Wolf Detwiler — Managing Editor, Pizza Today

Google users utilize the 'near me' feature when searching for nearby restaurants. But consumers are also using other sites to find dining places and false…

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Eateries hungry for digital signage

Prior to the COVID-19 pandemic, digital signage technology upgrades at drive-thrus were a mixed bag across the fast casual and quick-service restaurant…

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Savory Restaurant Fund leader talks creating loyal customers, raving fans

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…

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A frank talk with Yum's recently retired CEO enthralls in 'Rebounding on Steroids' webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Greg Creed led the QSR powerhouse, Yum Brands, for five years and developed some very definite views on what works and what doesn't when it comes to restaurant…

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On-demand webinar: How to keep fraudsters from bilking your QSR via the Telegram app

One of the latest scams targeting QSRs involves everything from the so-called "deep web" to bitcoin payments and, of course, fraud on just about every level.

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Feb 4 webinar focus: 'How to Prioritize Mobile Marketing Initiatives for Quick-service Restaurants'

Future-proofing your QSR's customer engagement approach through mobile marketing is no longer just an option, it's a necessity. Check out this free webinar for…

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Free webinar: How restaurants can use AI to become more agile

by S.A. Whitehead — Food Editor, Net World Media Group

In a pandemic-stricken restaurant environment, staying nimble means staying in business. And for QSRs, AI and machine learning is proving to be one of the best…

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Is your restaurant technology ready for 2021?

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs learned a lot about the potentially business-saving qualities of restaurant tech in 2020, as the pandemic forced brands to find ways to still…

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Roundtable: 'How to Design a Technology Strategy for Your Restaurant'

The restaurant leader's task of staying up-to-date on restaurant tech is a harrowing one, but this hour-long roundtable discussion on pizza restaurant…

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Free webinar to get your brand tech-ready for 2021

Restaurant brands have learned survival strategies over the last year, and many leaned on tech. This webinar sums up the critical tech traits restaurants need…

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Take part in the roundtable: 'How to Design a Technology Strategy for your Restaurant'

Join the discussion the afternoon of Nov. 10 to get the latest expertise on designing a solid tech strategy for your restaurant for the road ahead.

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Del Taco, Starbird, Coolgreens, Junzi Kitchen embracing mobile pay

by S.A. Whitehead — Food Editor, Net World Media Group

Mobile payment has been a lifesaver for so many restaurant brands over the last eight months, when keeping physical contact to a minimum has been the order of…

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HMS Host COO to restaurateurs: Stop trying to do it all

by S.A. Whitehead — Food Editor, Net World Media Group

HMS Host COO Joe Thornton relayed a case study around his experience transforming Jamba as a prime example of how restaurant leaders can be more effective by…

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2 pizza brands take on industry's top delivery challenges

Delivery is a must for pizza brands today, but no one said it would be easy. In this webinar, hear how two growing pizza brands met and conquered some of…

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